Crowne Plaza Knoxville

From $ -1 per night

Avg. User Rating:


401 Summit Hill Drive, Knoxville, Tennessee 37902
(865) 522-2600

Editor's Note: This property was formerly the Radisson Summit Hill Knoxville.

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Travel Photo by IgoUgo member

User Reviews

Results 1-10of 35 Reviews


I was placed on the smoking floor and everything from the hallway to the towels smelled horrible.

A traveler

Travelocity.com

Horrible smoke smells permeated everything in the room! By the time I checked out, all my travel belongings smelled horrible and I had to take even what I did not wear to the dry cleaners, including my luggage because the smell was so bad. I was ...Read more
Noisiest place ever

A traveler

Travelocity.com

This was the worst place I have stayed because it was so noisy. This was April 2012, and they were doing work in the hotel and started construction work about 9 am in the morning. On a vacation day, I do not want to be woken up at 9 am by what ...Read more
This hotel was a little dated, but staff made up for it

A traveler

Travelocity.com

The hotel overall was dated and fairly average, however the staff were very accommodating and went above and beyond to make my stay very enjoyable. The hotel is a short walk to the Market Square with great restaurants and also has a trolley stop at ...Read more
good location, everything worked

A traveler

Travelocity.com

fine property, good breakfast buffet, parking ok, but expensive for Knoxville, professional staff, right in the commercial center, close to i40, had room near noisy lift
Loud neighbors...but great location!

A traveler

Travelocity.com

Great location and pool for the kids, but the walls seemed a bit thin, as we could hear every conversation in the next room. We had double beds instead of queen, which was fine for me and my 5 year old, but my parents were a bit cramped! Right ...Read more


Recommend with a catch

A traveler

Travelocity.com

3 to a room, 2 were late. First person charged, not the reservation card. Sister's card was swiped as assured she wouldn't be charged. She was. It is awkward, and a financial strain. Their mistake. They didn't verify which card to charge on check ...Read more
Perfect Location!

A traveler

Travelocity.com

Great place to stay in close proximity to everything. I highly recommend.
Enjoyable

A traveler

Travelocity.com

It's rather pricey and doesn't have extremely large rooms but very clean and quiet. Downtown and close to lots of stuff.
Great place to stay

A traveler

Travelocity.com

The employees were all incredible. Helpful and friendly. Great gym. Lots of restaurants within walking distance. $* for parking, but it's covered so it's worth it.
excellent experience

A traveler

Travelocity.com

We were made to feel very welcome. The Chef went out of his way to prepare a lunch for us -- the tuna salad sandwich was made with eggs-- I could not eat eggs --so he cooked more fresh tuna and made the salad over just for me -- while we waited. ...Read more