Holiday Inn Clearwater Beach South
- 4 out of 5
- Avg. Member Rating
- 17
- Reviews
Room was satisfactory
- May 1, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
When I first arrived to the hotel, the staff at the front desk was excellent, they made me feel welcome. After parking my car in the garage, and walking to the elevator, carrying luggage, tired from travelling and then having to wait 5 minutes for 1 elevator, was aggrivating to me. My room was clean, just a bit old. From the picture on your website, it looked updated and nice but I wasn't that impressed when I arrived. The staff at the bar was excellent. T (bartender) was great. I would have returned to see him at the bar but ran out of time. I called the front desk once returning to my room for the evening and needed a wake up call. I then found out the phone wasn't plugged in correctly and it was missing a lot of buttons. Once getting the wake up call set, it never came in the following morning, and then again, the next day I requested a phone call wake up, that one didn't come as well. I was a bit dissappointed. I booked all of my travel through Travel agency before my arrival, and then once I checked out I was double charged again from the hotel. Needless to say I am not happy about the situation, and the accounting department has failed to call me back. So I've contacted the Manager of the hotel and I'm waiting to hear the outcome.
Dirty room, terrible service
- April 21, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Our stay could have been so much better. We rented a two story jacuzzi suite with water view, and would have felt ripped off with even modest expectations. They fouled up our check in and check out, the room was unclean with mold and mildew, broken closet doors and a filthy and musty/moldy air conditioner. The hotel staff were rude and could care less about anything related to customer service. Unlike any other Holiday Inn we have stayed in, we were very surprised at the lack of customer service and poor condition of the room. The room overlooked the canal and must have been a beautiful place to stay at one time, but neglect and poor staffing seem to have taken their toll. We would never recommend this place to anyone, and have had to refer the matter to Holiday Inn Corporate, who were the only ones to offer an apology and step up for the poor experience. Thank you Corporate for making up for a poor franchise.
location, location, location
- March 31, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
This is a great hotel to stay in when visiting Indian Rocks Beach. Loved sitting by the intercostal while enjoying a drink both at the pool and at Jimmy Guana's. Indian Rocks Beach is awesome! Walking distance to Crabby Bill's and Lighthouse donuts. The only concern we had was due to the set up of the hotel, it can be quite noisy. We had a ground floor suite and the great staff starts working early and rolling around carts on a brick like floor. If you are sensitive to noise, please be advised. We can't wait to go back!
Great Place, Cheap Price
- February 21, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We stayed here a night so the kids could do the beach thing at the end of a Disney trip. Staff was wonderful, made me feel like I was a VIP at check-in. Restaurant was great, had a wonderful steak there. Great location, took maybe 3 mins to walk to the beach. Pool was awesome, kids had a blast swimming and playing on the playground just off the pool. The room was a little cramped, had an inside room with 2 double beds, but no worse than any other hotel. Would stay here again anytime.
Harbourside Holiday Inn
- September 29, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Convenient location, well kept hotel. Would definitely stay here again.