Stayed at the Omni with 3 friends..for a girls getaway..staff were very friendly and helpful. The room was very clean and comfortable....except for lack of mirriors..which we did point out to the hotel mgt. We spent one afternoon at the spa and made full use of it...services at the spa were worth every penny. Pool area is small but clean. Yes there is an issue with the hot tub and not being able to run the hot tub when the room directly behind it is being used...but hey it's not a big deal... Hotel is in a great location ..plenty of restaurants and historical sites within walking distance. Went to the Sunday brunch..it was delicious and very well worth the $50 pp. We would all stay at this hotel again.

Went to take a swim and use hot tub with my wife after a day of doing the tourist thing. Got in the hot tub and staff member rushed over and turned it off. Appears that one of the treatment rooms is located behind the hot tub and it was disturbing an 80 minute treatment that had just begun which we felt shouldn't be our problem and that the hotel shouldn't utilize that treatment room if it inconvenienced other paying guests. Went to change, and my wife got hot melted wax over her as a huge candle was located right near dressing area and sinks. Bottom line complained at the SPA and at front desk. The best anyone could do was offer my wife to take a hotel robe. No real apologies. No good faith efforts to make restitution on not being able to utilize a perk that you paid for when registering as a guest.

One of the best big-city downtown hotels I've ever stayed at.

This hotel is the best place to stay in Philadelphia. Its location in the middle of the historic district allows travelers to walk to most of the attractions. The staff is friendly and very helpful. The rooms are well-maintained and comfortable.

Not only was the hotel in a prime location, it was beautiful. The rooms were not very big, but was plenty comfortable for two people. The bathroom had plenty of space. The staff/service was exceptional. Everyone was very friendly and always willing to help with whatever was needed. I was very impressed and had a wonderful stay.