Hilton Clearwater Beach Resort
- caheis
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 17
- Reviews
Wonderful Location; Will Nickel and Dime You Though!!
- April 17, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
Stayed with 12 year old kids. Room was okay; nothing exciting. Have to ask for towels in room to match guests; and shampoo/ conditioner/ soap must be valuable because they never replenish each day. Charge $5.99 a day for parking; charge $8 a chair per day for the beach; charge $10 each time to use the internet. Limited kids activities; no games or event on beach as promised. Pool is basic, no slides and limited seating. Menu in the one restaurant is limited to about 6 dishes. Staff was friendly; especially in the restaurant. Pool staff need to work on a smile once in a while. Didn't feel like a "Hilton" - much lower in standards than we expected.
If you like misery, stay here
- March 1, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
This Hilton Hotel FAILS to live up to the Hilton standard of performance. Management needs to re-train and examine leadership running the property. Safety and Security extremely poor, very little attention given to guest issues.
I Checked in at 10:35 PM only to discover this "full service" four star hotel closes room service at 11:00 PM. On check in I discovered my room entry door and balcony door unlocked and propped open. Management and Security could not be bothered to come check the room and since they were "fully booked" no other room was available.
Today the television system throughout the hotel failed and 8 hours later they still have not fixed it. It had been failing throughout the dasy but no one called the Lodgenet Vendor until it completely failed. Only half the room amenities were replaced today and took 30 minutes after a call to housekeping to get a tube of shampoo. I 'm a Hilton HHonors program member Diamond level and if they treat frequent stay guests like this it's a wonder they stay in business at all. I sure won't stay at this property again and recommend others take a second look elsewhere. Restaurant menu VERY limited.
GREAT RESORT
- January 4, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Staff was awesome. Room service was excellent. Fantastic beach, 2 nice pools and a hot tub.
Limited parking for the rental car. Some short-lived elevator trouble. :(
the greatest location-everything that you want is extremely closeby
- January 3, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
The trip was a hit. We were pleasantly surprised with the location of the hotel. The beach is at your door step. The cleanest, whitest sand that I have seen, cleaner and whiter than Jamaica, Turks and Caicos Islands and the Bahamas. Room was clean and pleasant. We were surprised that the hotel did not have queen beds in the rooms just doubles if you wanted just two beds without a suite. BIG surprise-----you had to PAY $ 10 each day for using the internet and had to pay $5 each day to park. So really the daily rate to stay at the hotel was $15 more each day. THATS REALLY A RIP OFF. I checked several other locations on the beach and NONE of the others we checked charged for the internet and parking. So the cost of the trip was nearl $ more of unexpected costs. Tiki bar was fun. The two pools were enjoyed by our kids. Many activities 100yds away at the pier.
Great location!!!
- August 26, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
This hotel is in the best location in town, right next to pier 60. This is the epicenter of Clearwater Beach so if you're looking for isolation this ain't it! Great for people-watching and socializing. Private beach for guests, nice pool set-up. Great beds but smallish bathrooms. Never did dine at the hotel, but order a pina cloada from the beach bar: rim dipped in honey and shaved coconut sprinkled on top! a bike/moped rental desk in parking garage. Great bar and grill across the street from parking lot called "Mandalay Grill" and a decent cheap breakfast joint next to it. Never had any issues with room or the staff. Would stay again, definitely.