Hilton Palm Springs Resort
Hilton OK, but noisy
- September 4, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Liked the hotel, location and amenities, especially for the price; however, the noise really got to me. The pool is enclosed by the hotel itself, and the noise reverberates all around causing it to intensify greatly. Saturday there was a pool party with a DJ that was so loud, many guest complained to the front desk, including me, as well as to the online travel website, it was that bad. Then during the week, the lawn mowers, edgers, leaf blowers and general maintenance machinery was so loud for hours on multiple days, that again, it was no pleasure to try and relax by the pool.
Finally, on my last day of a 9 day stay, security confronted me for not having a pool wrist band, which had not been necessary the past 8 days, but somehow; I was supposed to know the rules changed. In order to get a wrist band, I had to sign a hotel document about no loud noise or other infractions while at the pool, yet for the one week prior, the hotel made no attempt to stop or address any of these issues. I just didn?t get it, so in the future, beware when you book, and ask if there are any large fraternity parties or DJs who will be there as well.
Quick Weekend away
- July 17, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Mom, Sister and I just wanted to get away for the weekend. We picked the Hilton because of its location to the casino and downtown Palm Springs. The hotel and the room was very clean. The only place I thought could use improvement was around the pool area. It was very busy that weekend and people were living trash (empty cups, napkins) behind by the lounge chairs. It would have been nice if the staff was on top of picking up the trash. But the inside of the hotel was very clean. We also had messages at the Elements Spa which was also very clean and comfortable. Overall I would absolutely stay there again.
Best Holiday
- May 31, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
I met family members in Palm Springs for Christmas 2007 and stayed at the Hilton Palm Springs. I'm not big on the Holiday's, but this was the best Christmas ever. The weather was great and the stay at the hotel was perfect from the staff to the location. The hotel is located close to downtown dining and shopping, a park where we took the kids to play with their Christmas gifts, a casino with a great buffet, and the tram where we took the kids to play in the snow. On Christmas day there was a fantastic buffet in the hotel lobby which was awsome. The service was great, the food was fantastic for the adults and the kids, and it was so nice to not have to cook all day them clean up after; which is what we typically do. I don't have any complaints about this hotel. It was the best experience I've ever had when traveling. The bed and pillows were comfortable, the rooms were spacious, and the view of the pool and the mountains were beautiful. I would totally recommend this hotel to others and I myself would love to visit again.
Great experience
- May 30, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
I needed to stop over in Palm Springs on a recent trip and not knowing the area, I booked the Hilton. On arrival, the front desk staff were very friendly and were able to make me a last minute spa appointment for later that day. My room was perfect, I had requested a room on a higher floor and they had assigned me a top floor room and had even upgraded me. Their spa is brand new and well worth a visit. I didn't have an opportunity to really explore Palm Springs, but plan on returning soon and will definitely stay at the Hilton.
Bad Management
- March 26, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
Beware, I totally canceled my reservation but managment said I did not and charged me. I know for a fact I did.