Mandalay Bay Resort and Casino
- jim
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 255
- Reviews
-
58
- Photos
Editor Pick
Desert Paradise
- November 22, 2009
- Rated 5 of 5 by
Autumnrose2008 from fort Collins, Colorado
Ok here I am just back from this paradise in the desert. I have to say wow the trip was beyond belief. Where do I start. Well let me start at the beginning.
We arrived in Vegas Sunday early afternoon and went straight to the hotel to check in. We walked straight up to the counter and were greeted by a very nice and pleasant clerk. We had a few requests and really hoped that the clerk would be able to help us out with this. Our requests were actually simple we wanted a high floor strip side. Slipping a 20 dollar bill between our credit card and our photo id we were assured the requests be fulfilled.
Now please understand that Vegas is a tip oriented place and all tips are greatly desired. Give it a try the next time your in Vegas slip the clerk a 20 and let them know what you want most times they will be more than willing to help you out.
So we were checked into the hotel and were heading up to our room. We were on the 29th floor and were very excited to check out the room. I slid my key into the door and pulled it out as the door made its little beeps to let me know it was unlocked and that I could enter. I opened my door and walked into the room.
I was greeted with 2 queen beds that were just the most wonderful beds I have ever had the pleasure of sleeping on. It made getting out of bed very hard. The beds both had down comforters on them and it was a good thing as it actually got rather chilly while we were there.
In my room there were 2 tv's one in the bathroom that my daughter thought was great as she could take a bath and watch tv at the same time. The main tv was a 42 inch plasma that was just so nice to watch. Being home now I am sure missing that tv.
There was a mini bar that was in my opinion way over priced for what was on it. We did not touch any of it and were very stern in warning my daughter to not mess with it as well. They would have charged us if it was so much as even moved. So we kept well enough away from it.
There was a deep tub and a very nice shower. My daughter really loved them both and to be honest so did I. The toilet was in its own room with a closing door. However the only problem I had was that there was no fan in the toilet. We also had the pleasure of a his and hers sink making it very easy to do our personal hygiene with out getting in each others way.
Apon arriving in the room we had a few questions and really needed answers. So my husband called down and was greeted very nicely by the woman that answered the phone and all of our questions were answered. We were able to request more towels and before hanging up they asked if there was any thing else they could do for us and to please call again with any questions we might have.
As we headed out onto the town and to get something to eat as we were all hungry we walked off the elevator and onto the casino floor when right in front of us was the rap artist Flavor Flav my daughter and I followed him through the casino until we were close enough and then we approached him. He was very friendly and gave both my daughter and I a hug. We really enjoyed meeting him and it really added to the general good feeling of the trip. Flav if you ever read this I just want you to know you really made my daughters night and trip by taking the time to really say hello to her your fan.
Needless to say from that point on my daughter was on the look out for any one famous she might come across and meeting Flavor Flav really made her enjoy her stay at the Mandalay Bay Resort.
The pools from what I saw of them were amazing. There is a real sand beach and a wave pool however that part of the pool was closed and they only had there heated pool open. My daughter went swimming and said the water was warm. I was not willing to brave it to find out.
We all had a great time and loved our stay. When we arrived home we where happy to see that they had sent us an email inviting us back with an offer thats really almost hard to refuse. My family and I love to go to Vegas and have found our new place to stay when in Vegas. We really loved our stay there and really cant wait to get back.
OK
- July 15, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
It's OK but not really worth the $. The room we had was clean and the halls looked OK. The problems we had had to do with the AC. It was simply too weak - after we complained, the AC was OK. The pool was OK but very crowded, particularly over the weekend. I really disliked the fact that we had to buy and carry and keep an eye on a float to use the Lazy River. It was a pain as well as $23. The hostesses are cute but not too helpful. One day, there was a large bag of chips just sitting out there on the side of the Lazy River. Did anyone pick it up - no- (the hostess) just stepped right over it (not my yob). Other than that it was basically just OK. Nice buffet, bit too much $$ for kids($22- adults $27) - waitress we had was just plain dumb.
Not the spactacular hotel I thought it was
- July 4, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
It looks wonderful. The rooms not so much. The carpet is filthy, the bathroom opens into the bedroom not the foyer area and the doors wouldn't stay closed. The toilet is in its own closet in the bathroom and that door wouldn't stay open. Separate shower and tub which is OK but there is nowhere to put your foot up if you are shaving your legs. The air conditioning doesn't work. You can set the thermostat to any temp but it stays the temp it wants. The room attendants didn't vaccuum the room our whole 6 day stay. TV in the bathroom and bedroom but if your watching the same show they don't sinc up. Our room TV only got the basic local channels.(I found out later there was something wrong). Don't touch anything in the fridge or on the dresser. There is a charge even if you pick it up. Don't take something out of the fridge to put your own thing in they charge for that too. The hallway carpet is discustingly filthy. The pool was OK. The wave pool sends out one wave every 5 minutes. Helloooo anyone ever been to the ocean? It doesn't work that way. The lifeguards constantly scream for people to stand behind the blue line. Weird! Lazy River pool too congested and no one stops people from standing along the side. Big signs tell you not to save chairs but unless your out before 9 all the chairs have been saved and there is nowhere to sit. I was so excited to have a chance to stay at Mandalay Bay and now I know I never will again.
Not a 4 star quality hotel.....
- June 30, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
Our room was dirty with stained carpets and rings on the end tables etc. The carpet in the hallways were stained and worn as well. Overall not a 4 star quality Hotel as advertised. We were very disapointed. You cannot get a chair at the pools unless you go out when they open at 7:00/8:00AM. Go with the knowledge that you are going to spend a fortune on food and drinks because the pricing is ridiculous on even the simplist items. We went to the Concierge Desk 2 different times and both times the staff was short and not at all helpful. 2 years ago we stayed at the BELLAGIO and these 2 hotels although both owned by MGM are worlds apart.... Pay a little more and stay there or somewhere else instead.
Third time at Mandalay Bay may be my last
- June 18, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
This was our third time staying. We arrived on a Monday, hoping to avoid the crowds at the beach. The beach was SO crowded, we became secret agents trying to stalk others who looked like they may be leaving and vacating their pool chairs. For the first two days of our 4 day stay, we had to lay on the cigarette infested concrete. FILTHY. The line to get into the beach formed at 7:30am and was at least 75 people deep. It was crazy.
The beds were very uncomfortable. We also had to BEG for clean towels, and we are not opposed to reusing, but 3 days in a row? Come on! We left our rooms at 8:00am each day (we were on CST) and would return around 3pm. Often the room had not been cleaned yet, so we'd have to leave when they finally arrived.
We also asked for early check in when we booked the trip 4 months in advance of our stay. Not surprisingly, they did not have a room ready for us.
The crowds were overwhelming and the spa was underwhelming. I used to love this place, but the crowds and cigarette butts at the beach have killed it.
Recommendation to Mandalay Bay: You have 3 large hotels that feed into the beach. Perhaps you should have enough chairs for every guest who pays to stay at your hotel. There are lots of other nice places to stay in Vegas.