- 2 out of 5
- Avg. Member Rating
- 3
- Reviews
Very pleased.....
- June 9, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
we were very pleased with this hotel. The rooms were clean, and were kept stocked very well. Loved having the sliding glass doors in both of our rooms, we enjoyed setting out there during the evening hours and this also allowed our children the freedom to run and play so they were not always stuck in the room. Pool area was also very nice and clean. If the children were not outside running, they were in the pool swimming. Yes, you do have to ask to have the phone turned on, but this took less than a minute and the staff was very helpful and pleasant with everything we asked. If Rockford track club host another meet we will use this hotel again.
Pictures can lie
- August 21, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
I am a rep. for a retail company and I am force to stay in hotels where my company has an account and this has to be at the bottom of the list. the rooms look like at one time there were amazing but upkeep, cheap fixes, and lazy staff have left the hotel in shambles. Upon entry to my room i noticed that 2 of the dresser drawers hanging off track and the desk chair was missing a wheel. My next issue was that an operator had to connect 1800 #'s and long distances calls which made dialing out on my pda null and void. Finally the morning staff was very unfriendly and acted as if i were disturbing them for their morning tv show. The only good I found was that the internet connection at this hotel was very good and allowed for easy downloads and access to files. All in all i would not recommend a stay at this hotel.
"Turn Around and RUN, RUN, RUN"
- August 5, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
We booked this property on line and saw they had a hot tub and indoor pool. Don't let the pictures fool you. The property is not clean, smelly, and the staff was very rude in letting us know that children cannot even touch the water in the hot tub. We found out later that you have a 15 minute inspection time that they don't tell you about at check in. Please use it then run like we did. We left within an hour and 1/2 of checking in. We will never stay in a Howard Johnsons again after this very poor hotel.