we had a great trip loved the view of the room that we had. there where alot of time share people trying to get you to look at hotels that was the only down fall of the whole trip

The hotel is "de-theming" and removing just about all the egyptian decorations throughout the main parts of the hotel. And they are rebuilding many of the areas in the casino and main areas, which makes moving around the hotel and casino a chore at times. Every easy to get lost.

I was on assignment for my editor and was abl eto get what I was told was an upgrade , but the room lighting was terrible. I had work to do and packing and unpacking - all was a chore in the bad light. There was no bathrobe or comp morning coffee. The TV was old and the sleep button on its remote did not function. The room was spotless and I checked in at 9Pm and was able to get a late check out which I appreciated.

Our room was nice. During time spent in the casino, it was difficult to locate a waitress at any given time of day or night.

My 2 night stay here was good with some minor issues. First, the cups in our room were obviously dirty they had white stuff left in them definetely not usable, but they quickly brought us new ones when we requested them. The second thing is that it would have been courteous of them to let us know during our check in that our room was going to be next to their storage and laundry room!! We were waken up both mornings by the sounds of water and banging of things. Other than that the room was cool, food good, pool very nice but hard to find a spot i think they need more chairs out there during this time of year. Elevator a bit shak.y. It would also be convenient if there were free local calls from our room, but they charge you a dollare just for picking up the phone and dialing out. It would also be nice if they had some kind of shuttle service. Overall beautiful place.