The absolute greatest advantage of this hotel is its location. It is attached to the Hynes Convention Center and the Prudential Center, which includes access to many tourist information kiosks, restaurants, and shopping. In fact, I stayed here because I wanted to have a five minute ride back from a bachelorette party instead of taking the usual 25 minutes (didn't hurt that I didn't have to clean my house for overnight guests!). Guests at this hotel are within walking distance of two T stops, and for those who prefer not to brave the public transportation, taxi cabs are lined up around the corner. The bell person gives a whistle, and the next cab pulls right up. This system is ingenious because the cab service is readily available, but they are out of sight for hotel guests. The lobby is very large and decorated in an Art Deco style.
While I waited for my friends in the lobby, I heard the concierge give some great advice. We checked in easily at the electronic kiosk because there was somewhat of a line to speak to an actual person. Even though there are about twenty five floors in the hotel, the elevator came quickly every time. I reserved one of the cheapest rooms in the hotel (which was actually one of the cheapest rooms I could find in Boston, in June, a week ahead of time), which meant we ended up on the fifth floor without much of a view. I would imagine, however, that rooms higher in the towers have great views of the city or the hotel pool, which consisted of a large indoor and outdoor pool, with plenty of lounge chairs for sunbathing. I was actually surprised at how peaceful the pool appeared, right in the middle of the busy city!
All the windows are tinted on the outside, for extra privacy. The room itself was in great condition, with two double beds and plenty of space for four people to move around comfortably. It was very clean and decorated simply in beige and dark blue, with the signature ultra cushy Sheraton beds. They were very cozy to crash into after our bachelorette adventures. While the hotel was absolutely perfect for our needs, there were a few small issues which might bother some more discerning travelers. The television didn't have the greatest reception and we could occasionally hear other guests through the walls during the day. Our particular room did not have any extras, like a refrigerator or microwave, but I believe that some of the fancier rooms do.
The other small issue with the hotel is that since it is a metal building, there is essentially no cell phone reception inside, especially not on the fifth floor. I circumvented this problem by going near the window or outside to make any calls. Overall, though, these were minor issues, and if you are in Boston, you shouldn't be spending much time in your room anyway!