Avoid this rip off hotel
- June 26, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
I stayed in February 2008 on a internet booked prepaid night. Hotel was prepaid September 2007 fully paid. I checked in, did not show my credit card, as it was already paid for, I just signed the registration form.
Imagine my surprise, upon getting back home, to find a $ charge on my card for extra nights ! I styaed at Richmond Va Crowne Plaza the next night!! I rang the hotel, they said they would refund my charge. After much paperwork and telephone calls, nothing, so I rang again...I was lucky enough to get the rudest person in the whole of the USA. Great, 14,000 miles away. I rang Diners Club, after a month...extra charge was deemed a rip off by the hotel. Problem solved, I got a credit...I was happy .
Come June 22, 2008, I get my Diners Club bill....a $440 charge for staying on June 5 2008. I was in Vietnam at the time.......I will never stay at this hotel again. Now, going through all paperwork/calls to Diners Club again.
In short....if you want to get ripped off....abused, and treated like a fool, stay here....otherwise, stay across the road at Candlewood Suites.
First time I have ever had a problem with a hotel, am experienced enough to know the ropes. Th those at the Hotel, I say Get Stuffed!