Terrible Experience
- July 28, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
I have never "walked out" on a hotel before. Our initial room had not been cleaned /smelled of smoke (non-smoking room). A tricycle?!!?!? was sitting outside my room. I waited in the lobby 10 minutes listening to the associate and manager argue over a paycheck before helping me. They gave me another room. It had an ashtray in it, NO shower curtain, and water in the tub was streaming out. I left the and asked for a refund. They didn't care about our dissatisfaction. I have also never given a publicly accessible negative review. I have never been more dissatisfied,