Best Western Mardi Gras Hotel and Casino
- 3 out of 5
- Avg. Member Rating
- 26
- Reviews
Not a good choice
- May 4, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
I stayed in a room that had a broken TV. The front desk said they knew about it but they didn't get around to fixing it. The beds are hard and uncomfortable. The water flow in the shower was very low. It took a lot longer to shower and the water never got that hot.
This hotel is located 3 1/2 city blocks from the strip and about 1/2 mile from the monorail. Things are further away than the website says.
I would definitely not recommend this hotel and would not stay again.
Terrible service
- March 23, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
We stayed at this hotel on March 14th and were treated terribly by the front desk staff. They refused to give us a copy of our registration. They cut us off mid-sentence and didn't even smile. The front desk clerk was abrubt, demanding and very unkind.
We called for extra towels and were hung up four times before somebody would bring us more towels.
We complained twice about a party and fighting in the next room and nothing was done.
I would not stay there ever again. I was extremely disappointed because I always thought Best Western was pretty safe bet as far as hotel chains go.
The security chain was broken on the door and we couldn't get the window to lock with out extreme effort and help from a passerby.
Darling rooms and Affordable
- May 22, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
The layout of the room was what I liked best. Intended to be a short trade show trip but decided to ask a girlfirend along to make a "friends weekend ". The beds are separated by a Spanish Style partition, so when she wanted to watch TV to fall asleep., I didn't have to see it or hear it. Super close to the Sands Convention Center. Food in restaurant of good quality and also affordable. Ate breakfast there every day. Staff very nice and helpful. Not the Taj Mahal,, but who stays in their room in Vegas anyway? Beds are nice & firm, but pillows were little and lumpy. If you drive in ,, bring your own.
Coffee maker and cold fridge in room,, nice..
Elevator SMALL and no air flow. If you are claustrophobic, you will freak.
no room service
- February 20, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
I stayed here for two nights. Housekeeping is in question. My room was never cleaned.
I requested for my room to be cleaned and left the room service card on the door. Upon my return I found my door ajar, room still not cleaned and room service card left on top T.V. Guest services refused to accomidate my awful experience with any kind of discount. The excuse they gave me was, " there is nothing we can do. you purchased the room online."
Not too bad would do again
- November 7, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
Assuming you have a car or will take a cab, this place is perfect. Close to everyhting but not expensive, Rooms had room for both adults. Parked right outside door. Three story motel. Small video casino if you must. Food good too.