Charming historic hotel, very close to MIT, excellent breakfast
- September 23, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
I have stayed at the Kendall Hotel two times during the summer for one week long stays each time to visit my son, a student at MIT. This is my favorite hotel that I've ever stayed at for many reasons: very close proximity to MIT, Kendall station (subway stop), the Kendall Coop, and Au Bon Pain, the post office, the MIT Press, exceptionally kind staff, beautifully decorated in an antique New England style with vintage Americana toys and artwork, wonderful breakfast buffet included in room price, comfortable homey rooms with charming New England nautical and historic feel with good beds and desks in rooms, painted wood furniture, quilts, beautiful wall colors, each room unique, both rooms I stayed in were wonderful, windows that open for fresh air, high speed internet connection in room, computer with internet and printer available in lounge, and overall a very homey, comfortable, beautiful place to stay.
Very Cambridge
- April 22, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
We were very pleased with our stay at the Kendall House. The location is right by the T, across from Legal Seafood with an adjacent parking lot. The interior design is very Cambridge - quilts, old new england furniture, rich colors - very homey. Breakfast is great.
Very Cambridge
- April 22, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
We were very pleased with our stay at the Kendall House. The location is right by the T, across from Legal Seafood with an adjacent parking lot. The interior design is very Cambridge - quilts, old new england furniture, rich colors - very homey. Breakfast is great.
Awful customer service.
- February 14, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
This hotel had the absolute worst customer service...indifferent, completely unhelpful and, even worse, seemingly unwilling to help. The website was not updated to inform us that onsite parking was not available and that we'd have to park across the street in a parking garage. The front desk service was actually rude when we called to inquire about our reservations. I had e-mailed the Marketing Director with our complaints and she still hasn't responded.