Grand Harbor Resort Waterpark
- 3 out of 5
- Avg. Member Rating
- 6
- Reviews
Great stay!
- January 15, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
The staff was so very friendly. We dealt with staff from the front desk, gift shop, pool area, shuttle, maintenance and restaurant areas. They were all so helpful and friendly. The pool area needs a little updating but overall my daughter had a great time! The rooms and the hotel were very clean and updated. The bed was extremely comfortable with a variety of pillows to choose from. It was quiet and such a beautiful view of the Mississippi river.
Never again
- September 16, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
I stayed here as part of a state govt business conference. The room was clean and the view was beautiful. The service in the restaurant/bar was good. That's it for the good. Doing site visits to choose a conference location, we were clear - a wireless internet connection was REQUIRED!!! 150 people here for business purposes, most of which brought laptops to also work on their standard jobs. The hotel claims connection in every room. We had people spread throughout the hotel and I heard non-stop complaints about the connection being extremely weak, if not completely non-existent.
If you're like me... staying in a hotel, I like to be able to bring a dvd player or video game, etc. to plug into the tv to unwind at the end of the day. Not here. For the 1st time, I've found the 1 hotel that intentionally disables the external inputs on the tv. They do this so you will be forced to get your entertainment from them. $16.99 plus tax for a movie. $6.99 plus tax PER HOUR to play Nintendo 64 (yes 64, not Gamecube, not WII). They want that fee to play Donkey Kong for an hour. Oh, and NO, there are no movie channels (HBO, Showtime, etc.).
In summary, if you plan to spend any time in your room, plan to be bored to tears. If you wont be there much, why spend $***+ for a room in the 1st place
Big price, Bad service
- February 17, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
This was my second stay at this hotel. I booked here a second time because I wanted to give them a second chance and because we had a wedding next door in the river center. They wouldn't give a different rate without waterpark passes since we knew we wouldn't use the waterpark. The price is insane compared ot other hotels in the area and the service is slow and unfriendly. I will never stay here again aand wouldn't recommend it to anyone.
Please tell the little boy survived
- April 2, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
We reserved a room for a winter get away kids 4 kids. The weekend we were to go there was a snow storm. that was within 72 hrs of check-in and they tried to charge the full amount instead of changing the date--and they still charged us the increased rate. During the stay, we were at the pool 15 minutes before seeing a young child (5?) lying on the side of the pool, blue, not moving, not breathing. Nobody helping. Disgusting. Not to mention bad food, rude people, not enough luggage carts. I will never go back.
Be ready to wait!
- March 19, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
The check-in is screwed up. Come in on 1st floor(no doorman, manual doors, no carts) check-in on 2nd floor. Extremely long wait times at elevator. Restaurant service is slow. Long wait in waterpark for food. Locker rooms very dirty. Fitness center equipment was broken.