Description: On our last visit to Las Vegas, we stayed at Harrah's. There was some serious confusion with our reservations because we had made reservations through Fairfield resorts and the representative at Fairfield was very rude. It was a bad experience for us because no one was taking responsibility for our lost reservations. The good part is that the staff at Harrah's was very friendly and apologetic and also gave us a $30 credit to use at the hotel towards any hotel expense. That was very generous since it ended up being Fairfield's fault.
Harrah's also upgraded our room to a view room, which was nice. The rooms are typical hotel rooms. They do not have separate rooms or kitchen/dining areas. The first night we stayed in a room with one queen sized bed and a television. The second night we requested another room with two beds because we had some friends flying in and needed another bed. The staff was very quick to meet our request for a different room.
The second room was on the same floor and also did not have kitchen/dining area. There were two beds, a television, a desk, a phone, and a bathroom.
The hotel staff was also good enough to locate our room on the same floor as another couple traveling with us.
Harrah's is a good place to stay, but not the most luxurious place to stay. The hotel has a restaurant, casino, and buffet. I don't remember it having a pool because I rarely swim while I'm in Vegas!
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