- Laura
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 39
- Reviews
-
14
- Photos
Avoid!
First assigned room was not serviced. Called front desk. Put on hold for extensive time. Told would send staff with new room keys and new assignment. Staff had assignment only. Called again for keys. Manager arrived with $15 voucher and apologies. When asked where voucher could be spent, manager stumbled over his words so much it was not helpful. Told we were upgraded. Second room did not have view of the strip; first did. Did not enjoy the view of the top of the garage and air conditioning units. Toilet didn't work consistently and room had not been fully/properly serviced. Butts left in glasses in hallway of nonsmoking rooms. No sound proofing. The couple next door had a nice evening in bed.
When called about poorly functioning toilet we were told that we had to wait two minutes for it to full. Given a lecture as if we had never used a toilet. I explained we had been out two hours which I believed met the two minute requirement. Instructions repeated.
Mistake in valet parking!
No blankets in room; my guess is to discourage use of air conditioners.
No positives.
Harrah's Las Vegas
- March 13, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
The location and room were excellent! Our only disappointment was the dining options available at the hotel. The food at the Cafe was mediocre at best and over-priced for what we got. There was very limited seating at Toby Keith's Bar and Grill; we never did get to try it out even though we tried on three separate occasions.
Beware! Stay Away from Harrahs
- March 8, 2009
- Rated 1 of 5 by
Rick Mori from Phoenix, Arizona
Worst Hotel stay of my life!
Checked into delux rm. Had to remove cum stained pillow from the bed. No wifi so I called front desk, after 2 days they figured it out.
First they told us to move the night stand and connect to cable.
We moved the stand and the whole area and carpet were covered in a couple of inches of dust. The room was filthy.
Went to check out and found they had my truck towed and impounded for parking in a compact car spot. We didn't notice the warning because the paint was so old and faded. They offered no help at all and actually laughed when we asked for a ride to the compound which was on the other side of the city. Cost $40 for cab ride and $220 to get the truck back.
Even the employees told us the new management couldn't care less about them or guests. No one to complain to, no email address to send complaint to. They obviously have enough business and don't need my or your hard earned money.
Stay away!
Birthday in Vegas
- March 8, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I highly recomend this hotel,has a central location great staff. They make you feel like they want you there!
room without a desk
- March 1, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Room was smaller than I expexted, and did not have a desk. Overall the room was fine and service was very good. Nothing much to complain about as a busy week end was coming up for Vegas. Harah's was adjacent to the Venetian, the location of the convention center. Fitnesss center at a cost was not ideal.