- MKRose
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 44
- Reviews
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1
- Photo
Extremely satisified
- June 12, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Unlike my previous trip to Reno the month before, the Eldorado provided the room requested when I made the reservation, had a coffee pot in the room (although it could have been bigger then a one-cup), a refrigerator and safe in the room. Housekeeping was wonderful and quick to requests.
Thin walls, crappy service, great buffet
- January 8, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
We were there for a ski trip. While the buffet was good (seafood cioppino was great), the same can't be said about the rest of the hotel. We tried to go to sleep early but the kids next door (I guess the parents left them there to go gambling) would not stop talking and laughing until 1:00am. They didn't sound loud, but we could hear every word they said. Then at 3:00am, our other next door neighbors came back and started talking and laughing. How can a hotel have such thin walls? One more thing, we asked for a cot at 9:00pm. 10 o'clock came, no cot. We asked the front desk one more time, and they said the staff was on "lunch" and they will get us the cot once they finish. 12:00am, nothing. 2:00am nothing. We never got that cot.
I looked at my credit card bill and saw a $3.00 charge from them. For what, I don't know. I'm going to get to the bottom of this. But next time I'm in Reno, I'm staying somewhere else.
great place to go
- October 12, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Was there first week of Oct. 2008. Second visit there everything was very clean, and well taken care of. Food prices were very good, and the quality was great. Second time there and will return again. Never hadf any reason to complain about in two trips.
Nice place to stay
- October 2, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Was well worth the money. Our luggage didn't make the connecting flight and the staff was very helpful getting us necessities. The room was very clean. Wonderful view of the city from our floor. The hotel had a buffet for breakfast and dinner, good food and a huge selection. Would highly recommend this hotel.
Beyond expectations
- September 22, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Stayed two nights at hotel and loved it! First time in Reno and I was expecting downtown Las Vegas. What a great surprise to find something much nicer. The hotel and casino are first rate. They are connected indoors to the Silver Legacy hotel and casino. Lots of wonderful restaurants to choose from between the two. The rooms are large and very comfortable and quiet. The carpeting and bedding is looking a little worn but still very nice. Looking forward to my next visit here.