ResortQuest Kaanapali Shores
- g.cookie
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 55
- Reviews
Pleasantly Surprised!
- May 23, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
This resort was much nicer than I thought it would be. We had the most basic room you could get and even it was very nice! She said that she didnt have any "oceanview" rooms available, and we were bummed, but when we got to the room we have a beautiful balcony view of the courtyard, pool, gardens and a little ocean. I was pleasantly surprised! The bed was amazingly comfortable!!!
Good but not great.
- April 18, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
Our room was in need of a facelift. We had a 2 bedroom, 2 bathroom "garden view" unit that appeared to date from the early 1980s and the fixtures and cabnets were very worn and dirty. It appeared that several of the condo units at this resort have been remodeled in recent years and I'm sure they are much nicer. The location of the resort is good but not as good as other locations on Maui; I would find a place further south on Kaanapali beach next time. The on-site resaurant is good but not great. There are 2 very nice swimming pools and spas on the property. This type of condo property is excellent for families with preteen and teenage children.
Beautiful and great value!
- March 9, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
When we booked online, we found the price to be very reasonable. The day we checked in, we later found out that we were being moved to another room due to a needed repair. One of the staff managers graciously upgraded our new room to compensate for the inconvenience, and because of that, I feel he went above and beyond to help us have a truly wonderful vacation.
Staff was friendly, room was very clean. Totally relaxing vacation; great place for family vacation. Right on the sandy beach. Ahh....
Everything was great except the bed
- March 4, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
We were happy with the hotel overall except for the bed. We were thankful that we were upgraded to a 1bdrm with kitchen without requesting it. That was a bonus. But the refrigerator was noisy and sounded like a cat was trying to get out. And after 2 nights in that room the bed was so excruciatingly painful that they moved us to another room of the same category. But that bed was not much better and I came home with a very stiff neck and shoulders. You're supposed to rest well on vacations and because of the bed we did not. I found myself sliding towards my boyfriend because it was so soft!
Everything else was fine, the location was good, the staff were polite and helpful, the parking was easy and housekeeping was responsive. I guess they couldn't do much about the beds. I have to take away one star because of that and I don't think I'd stay there again unless I checked to see that they changed the mattresses. I mean, you can't wake up in the mornings on your vacation with back, neck and shoulder pain!!
Aston Kaanapali Shores-Great location
- February 25, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
My husband and I renewed our vows of 10 years in the Kaanapali Shores Gazebo and it was a beautiful floral setting. After the service we had a reception in the open air Lanai Room and the food from the restaurant was so delicious. We had our kids/grandkids and friends with us occupying at least 5 units; most were remodeled and so lovely. The location is convenient to a lot of activities, plus with a market across the street we could have breakfast and lunch in our unit and splurge for dinner. We especially liked the two pools...one for the kids and basically the larger one for adults. The restaurant provided good food at average prices. We also enjoyed the beach being so close as the sunsets were spectacular. We will definitely be staying there every chance we get.