Also Will Never Stay Here!!
- April 2, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
I arrived late at night and they were out of two queen room even thought I had a guaranteed arrival. Gave me a suite instead, so no problem. When entering room, found spills on the desk, microwave stand, & night stand. After finding the spills not cleaned, my daughter pulled back the sheets and we found a lot of long black hairs in both beds, and a small LIVE worm in one. I asked the desk clerk for another room. Only thing left were single queens. Since my daughter's team was staying there, I agreed. The next room had something on the sheets right under the pillows. I told the clerk no way I would to stay there and got another room at a hotel I knew would be clean. The final insult was that I found out they still charged me for the room! At least when I called to complain, the manager gladly refunded my money.