- 3 out of 5
- Avg. Member Rating
- 5
- Reviews
A Great Disappointment
- November 8, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
The Hilton Corporate Office needs to evaluate this particular hotel. Hopefully, it's just this location that offers motel-quality rooms and services at a non-motel price. The air in the room was stale during my stay. It felt like I was breathing re-circulating air on an airplane. There was no way to pull in fresh air. You either had the a/c on or the heat...ridiculous. Furthermore, I had to pay for everything. A lot of hotels will offer a flat rate for internet access but the Hilton will charge you $4.95/HOUR or $9.95 for EACH DAY. When using their business center, BEWARE! Printouts from the computer are $1.99/page and internet usage after 15 minutes is billed at $0.49/MINUTE. Upon entering my room, I found a bottle of water sitting on the table. I reached for it but stopped myself when I saw that there was a tag hung on it indicating that a $5.00 charge would be assessed to my room "...if consumed". There is a great deal that this hotel must do to maintain its reputation. I felt cheated and will never pay so much for so little.
I couldn't wait to leave the Hilton. I will NEVER go back, even if it were free.
Okay, but you have to pay for EVERYTHING...
- February 9, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
PROS: Comfy bed, excellent room quality with updated features, large flat-screen tv, two sinks for use in bath area, excellent fitness room equiptment, great room-service, wonderful location
CONS: Little airflow in fitness room, charge for locals calls, charge for internet-faxes-printing in business center, charge for wireless internet in room
Great Hotel, Recently Renovated Rooms
- September 29, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
The Hilton North Raleigh is a great hotel. The rooms are very large, the bedding and furniture are updated and look pretty new. IIts in a convenient location, close to the freeway and easy to find. My only complaint would be the Internet access. First, you have to pay for internet access which I think at this day in age should be standard. I paid the internet fee but spent two hours trying to get connected. The wireless is pretty weak and after trying a number of ways to get connected, including calling Tech Support 4 times, I gave up and went downstairs and requested they cancel the Internet fee. They did remove it from my bill, however I didn't receive much concern or apology from the Front Desk. Luckily, there is a cafe downstairs that makes Starbucks drinks, so that made up for the internet issue. Overall, I would definitely recommend the hotel, it was a very nice stay.
great hotel
- April 5, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
"great room , nice size,large bath area,great bed,Good breakfast"
What Management ?
- July 14, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
The Hilton North Raleigh is a terrible place to stay. The management there is terrible. The staff knows more than the managers and they make more money than them. The staff was very courteous with directing me to management, but the management couldn't resolve the issues I had. They are a disgrace and rude. This is not a real hilton.