Disappointed
- March 25, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
I selected this hotel because of previous reviews. I found the hotel check-in personnel surly. Our room was quite dingy and we weren't positive that the sheets on the beds were clean. One of the beds had the fitted sheet on inside out. The sheets didn't "feel" clean. Will never stay here again.
Good Choice for Phoenix
- March 25, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Very nice hotel, great pool area, clean rooms and grounds. All rooms surround the pool and large grass area. Very accomodating staff. Location is great for airport access as well as access to all major highways and to the downtown area, which can be reached without leaving the street on which the hotel is located.
NOT GOOD
- March 20, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
customer service extremely poor. very poor attitudes. burned out light bulb, running toilet in room. excersize equipment broken in fitness room. absolutely will never stay again.
Location
- March 19, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
This hotel was not in the best location. I was told the area was generally safe during the day, but not to walk around at night.
Not Working
- March 5, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
The title of my review sums up my experience with this motel: lots of things not working. I picked the motel because it advertised free wi-fi. It didn't work and hadn't been working for a while, according to the clerk. There were computers in the lobby, but they couldn't connect to the printers. A light in my room didn't work. The adjustable massage shower-head didn't adjust. The sink didn't really plug. It was all just a bunch of little things like that. This would be a perfectly acceptable bare-bones business traveler motel if they just went to the trouble of keeping things working.