Hilton San Francisco Union Square
- DT
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 132
- Reviews
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3
- Photos
That is not a queen bed!
- June 28, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
The bed reserved was a queen bed - the bed was a full. The rooms were noisy - I could hear everything in the hall and in the rooms next to me. The charges just keep coming. I was told that there was free wifi in the hotel - only to find out that there is not. You can purchase high speed internet in your room for $16/day. I was then told that there was free wifi in the public areas of the hotel - this was not true. If you bought the service from your room you could access the wifi in the hotel lobby. The concierge was anything but helpful. I ended up going to the hotel across the street to access thier truly free internet and find what I was looking for. The hotel was beautiful, the rooms were nice and clean, the staff was very friendly.
Hilton San Francisco-Downtown
- June 21, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
I definitely would stay at this property again! My son and I came up for his college orientation at San Francisco State Univ. We stayed 4 days/3nights and it was worth every penny. Service was impeccable, safety and cleanliness was important to me (being a mom). Location was perfect. There were many places and things to see within walking distance. Everywhere else we caught the public transportation. I was going to rent a car for the day to get to the univ. but when I inquired with a cab on the fare, it was a bargain to go with the cab. If I had rented a car I would have to pay for the rental, gas, parking and not to mention the time wasted being lost!
Artistic Type
- June 19, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
This hotel is located on O'Farrell Street (between Mason and Taylor). Every time I left the hotel I was subjected to panhandlers. This was very annoying and left me feeling insecure. I stayed on the 7th floor in Tower 2. There was quite a bit of street noise and there is a parking garage across the street. When a car's alarm would sound, I would hear it. Towels are scratchy. The bed and pillows were comfortable. Next time I visit San Francisco I will stay near Pier 2 on the waterfront.
family vacation
- June 18, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
i took my wife and parents to san francisco for a family trip,the Hilton San francisco was excellent,location great,staff very friendly.i would stay here again with my family.it was very close the the main attractions.
Review
- May 25, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
Nice hotel for what it's worth, just not my cup of tea. Friendly service, clean rooms, what more can you ask for. My only thing is they charge you for everything. $15 per day to use the gym, * for 24 hours of internet. I just don't get it when you can stay at a hotel with one less star everything is included, such as the internet and the fitness room and the hotel is more than likely just as nice except it doesn't have fancy lighting and marble floors. For that they need to charge you for that. All in all if this is what you like then i recommend it otherwise look elsewhere.