Hyatt Regency Albuquerque
- 4 out of 5
- Avg. Member Rating
- 10
- Reviews
Great!
- June 13, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
This hotel's staff was some of the most professional, friendly, and effective I have encountered. The hotel was beautiful, our room was clean, well appointed, and comfortable. There is smoothie bar and a Starbucks in the lobbly. We had a FANTASTIC dinner at McGrath's downstairs. My only complaint was with some loud neighbors, which isn't the hotel's fault. The new pool is outside and has hot tubs too. I would definitely stay here again!
Not worth the money
- October 15, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
We checked in for only 1 night. We had 3 people in our party, two adults and 1 six year old who likes to 360 in bed and is impossible to sleep with. Our room had two beds, but they were full size beds. Unless you are newlyweds, I don't know anyone who sleeps two to a full size bed. Additionally, we ordered room service and the corn in my daughter's pricey kid's meal was ice cold, it was like they just took it out of the freezer and threw it in the basket.
I would never stay there again.
Really a nice 3-star hotel masquerading as a 4
- September 29, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
This facility is located in a clean and nice part of downtown. The lobby is inviting and the lobby staff was very courteous and helpful (isn't that why discerning travelers choose Hyatt Regency?).
Once checked-in on the way to our room there was a huge bleached out spot on the carpet in front of a room. Our standard room, equipped with two full beds, was rather cramped. There were a couple of red stains on the computer chair (our children of course thought it might have been blood). The beds and pillows were extremely comfortable, and there were additional pillows, especially for reclining on the bed to watch TV. There was an annoying Entertainment Center/Dresser whose drawer wouldn't remain shut. At night the sink made a loud gurgling noise which my wife figured out could be stopped by pulling the drain plug plunger shut.
The next day (we stayed 2 nights) when we returned to the facility after a day-long excursion we found that they had replaced 5 bath towels with 3 (there were 4 of us in the room) and also given us 2 fewer hand towels. Upon bringing this to housekeeping's attention, we got the additional towels. Oh, another inconvenience, we ran out of outlets when trying to charge two phones, cameras' batteries, and two laptops.
Lastly, I found that having to pay for wifi is just plain cheap. This hotel is next to a Qwest office building - meaning this facility probably gets a lot of tech-savvy clients. So the lack of free internet connectivity is unacceptable. On the plus side, the restaurant is first-class. All-in-all this is a rather nice 3-star hotel masquerading as a 4.
It was like sleeping in an ash tray!
- April 28, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
I booked my stay 3 months in advance with a non-smoking room. When I check in they put me in a smoking room the first night (they didn't have any non-smoking rooms that night) and moved me after that for the rest of my stay. All of my stuff smelt like smoke, I had a head ache all night with very little sleep. The only thing they would do was to give me a $25 room credit. BIG DEAL. At $16 a day for parking and the fact that all my stuff had to be cleaned including my luggage the $25 was a slap in the face. If your a non-smoker stay as far away from this hotel as you can.
Great hotel in a great location with great staff
- November 4, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
I thoroughly enjoyed staying at the Hyatt in Albuquerque. The room was large with a sublimely comfortable bed. The staff were courtous and helpful and were always eager to offer a restaurant recommendation or travel directions. I ate one night at McGrath's and was thoroughly impressed by the quality of the food and service. It is a three star restaurant and worth a visit regardless if you are staying at the hotel. A previous reviewer indicated that there are no restaurants withing 2 blocks, but given that the 2 block walk is quick and reveals a host of restaurants, including the highy rated "Tucano's" brazilian BBQ, this is not an issue to be concerned about in my opinion.