Clarion Hotel And Suites Emeral

From $ -1 per night

Avg. User Rating:


325 EAST FLAMINGO ROAD, Las Vegas, Nevada 89109
702-732-9100
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Travel Photo by IgoUgo member

User Reviews

Results 1-10of 19 Reviews


Horrible Customer Service

A traveler

Travelocity.com

We had no water on the day of departure. No managar on site to address this. No refund was given -said" it wasn't their fault:. Poor customer service. Plaque on wall at check in that ensures complete satisfaction means nothing.
Poor Customer Service

A traveler

Travelocity.com

We had a legitimate problem with a banging noise that occured every 2 minutes throughout the night. Staff did not attend to the matter at all. 100% satisfaction guarantee meant nothing. Front desk clerks have no idea of what guest relations is all ...Read more
One star

A traveler

Travelocity.com

Room service wouldn't take an order 15 mins before supposed closing. Desk staff didn't know where ice machine was. Needs updating. Their site calls it "world class" which is not accurate.
Horrible Customer Service

A traveler

Travelocity.com

We had no water on the day of departure. No managar on site to address this. No refund was given -said" it wasn't their fault:. Poor customer service. Plaque on wall at check in that ensures complete satisfaction means nothing.
One star

A traveler

Travelocity.com

Room service wouldn't take an order 15 mins before supposed closing. Desk staff didn't know where ice machine was. Needs updating. Their site calls it "world class" which is not accurate.


Clarion Emerald Springs
ok Hotel, But you can easily find a better bang for your buck

A traveler

Travelocity.com

The staff was extremely unfriendly, not even trying to be helpful. The breakfast is good but the service was very poor. the rooms had an odour. The ice machine on the first floor was not working for 4 days.
The ducks liked the pool

A traveler

Travelocity.com

They were just draining the pool when we arrived. They were quick to refill it, but it was freezing. We have 3 little kids and they weren't even able to get in the water. Overall it was a good breakfast, but the kids didn't enjoy it at all.
RUN while you can!

A traveler

Travelocity.com

The absolute WORST experience I have ever had. Absolutely no water pressure, and the entire hotel looks like it hasnt been updated since 1980. The waterfall in the lobby has alge and scum all over in it. My room NEVER got cleaned when we were there ...Read more
Sleep on the floor,your more comfortable

A traveler

Travelocity.com

Forget about sleeping, your better off on than floor than on these flimsy beds