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Quote: We stayed @ this hotel in Dec 2010 and were pleasantly surprised when we arrived. Although we were a bit skeptical when we saw the outside as it was a pink hotel and didn't appear to be too appealing or updated. But as soon as we entered we found... Read the full Holiday Inn Express Universal City review
Quote: Clean rooms, within walking distance from universal studios without the high rate. Friendly staff and a free breakfast. Overall very satisfied.
Quote: Lady at the front desk was not helpful. Even though we had reservations it took at least a half hour of unpleasent discussion before giving us the room we"d already booked. Choosing this hotel was not a good way to end a great day.
Quote: Pool is too small. Continentalbreakfast was good.
Quote: When our family arrived, there were no non-smoking rooms; then the toilet didn't flush and the phone did not work. HOWEVER, all was fixed (except the smoke smell) promptly, and it was a fine stay. It was clean. Indoor pool very, very small and not... Read the full Holiday Inn Express Universal City review