Extended Stay America Boston-Waltham Reviews (Waltham, Massachusetts)

They ruined it with the linens!

A traveler

Travelocity.com

June 15, 2012

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I travel a lot and stay at many different types of motels/hotels. I wasn't looking for anything special just a clean place to stay with my son for 1 night on short notice. The appearance of the place was good and the clerk at the front desk was ...Read more

Disgusting, stay away

by Gary656

Seattle, Washington

November 23, 2011

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In short, it's just plain bad. Internet access is expensive, slow, and can't be billed to the room, you have to put it onto a separate credit card. The hotel used to be 1/2 smoking but is all non-smoking rooms now. The former smoking rooms (one of ...Read more In short, it's just plain bad.

Internet access is expensive, slow, and can't be billed to the room, you have to put it onto a separate credit card. The hotel used to be 1/2 smoking but is all non-smoking rooms now. The former smoking rooms (one of which I stayed in) weren't refurbished after this transition and reek of cigarette smoke enough to literally make your eyes water. I need to leave the AC on 24/7 at a cold temp to make it smell less. The bedding and couch both had cigarette burns in them. There weren't less disgusting rooms to change to my whole stay (really?).

Stains on the carpet, couch, mold in the bathroom. The kitchenette is the most limited I've seen and barely qualifies as functional (microwave with broken turntable, fridge, sink, broken dishwasher, broken coffeemaker, cooktop (not stove with oven), 2 of each: plates bowls knives spoons forks). No cutting board or large cutting knife or anything to actually do more complex cooking than a microwave dinner.

I was traveling on business and needed to iron clothes, the iron included in the room was broken. I requested a replacement from the front desk. After not getting one delivered for 30+ minutes I called the front again, no answer. Call again to the front desk multiple times until I get an answer and they tell me I need to get dressed to come down to the front desk to pick up the replacement iron. I do, bring that back and it too is unusable because the front of the iron has melted plastic covering 1/2 of it.... iron #3 after repeating the steps above did work. 3+ hrs to iron a shirt.

You get one coffee packet per week stay. If you want more, they are $2 in the vending machine in the lobby. No shampoo or conditioner, one bar of soap. Room trash emptied once a week (but my room was not cleaned and no new towels/bedding were given when the trash was removed).

I won't stay here again. A Red Roof Inn or other super budget motel is better quality and less expensive. I would have checked out earlier and left, but wasn't allowed to because they bill one week at a time on check-in. A considerably better option for kitchenette hotel in the same neighborhood is the Crescent Suites in Waltham where I stayed on my last business trip. Close

Worst option in area - should be condemned and torn down

A traveler

Travelocity.com

November 23, 2011

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Internet access is expensive, slow, can't be billed to the room. The hotel used to be 1/2 smoking but is all non-smoking rooms now, unfortunately former smoking rooms weren't refurbished and reek of cigarette smoke enough to literally make your eyes ...Read more

HORRIBLE! DISGUSTING!

A traveler

Travelocity.com

July 25, 2011

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This place was absolutely HORRIBLE! I had the worst stay at this place (I've traveled a lot in my life and NEVER had this kinda experience)... Their was long black hair all over the bathroom and the bed (and I have blond), the room had a musty ...Read more

Clean, room is just right for the 3 of us and staff is helpful.

A traveler

Travelocity.com

February 7, 2011

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This hotel is close to downtown Boston which we want to see, nice location. Im impressed that the batchroom actually is pretty clean which is one of the things I first look at whenever we stay in a hotel. The amount of money we paid is worth it all. ...Read more

Terrible!

A traveler

Travelocity.com

June 30, 2008

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Horrible, horrible internet service. Bad smells in the rooms and in the hallways!! Rooms dark and gloomy even with lights on. Possible fleas in carpet. Wouldn't stay again even if it was free.

Nice Room / Lousy Internet Access

A traveler

Travelocity.com

September 9, 2007

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Room was very nice for the price, but the wireless broadband internet access was almost always unavailable, which is unacceptable for an extended stay hotel which caters to business travelers.

Nice but no housekeeping

A traveler

Travelocity.com

June 14, 2007

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Close to expressway, good rooms, kitchen, frig, microwave. No housekeeping services are provided for the 3 night stays.

Would not stay again, even if free

A traveler

Travelocity.com

May 12, 2007

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Super loud A/C in all rooms, construction across the street begins at 6 AM mon-sat. Wifi is as fast as dialup (when it works at all) just horrible..

IgoUgo

Extended Stay America Boston-Waltham

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User Reviews

They ruined it with the linens!

Disgusting, stay away

Worst option in area - should be condemned and torn down

HORRIBLE! DISGUSTING!

Clean, room is just right for the 3 of us and staff is helpful.

Terrible!

Nice Room / Lousy Internet Access

Nice but no housekeeping

Would not stay again, even if free

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Extended Stay America Boston-Waltham

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Hotel Class:

Avg. User Rating:

User Reviews

They ruined it with the linens!

Disgusting, stay away

Worst option in area - should be condemned and torn down

HORRIBLE! DISGUSTING!

Clean, room is just right for the 3 of us and staff is helpful.

Terrible!

Nice Room / Lousy Internet Access

Nice but no housekeeping

Would not stay again, even if free

Compare Rates Across Websites