Bardstown

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Days Inn Bardstown

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  • 31E SOUTH AND BLUEGRASS
     Bardstown, Kentucky 40004
    502 348-9253
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3 out of 5
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Editor Pick

Whatta Dump!

  • September 1, 2008
  • Rated 1 of 5 by MilwVon from Milwaukee, Wisconsin
Whatta Dump!

There is very little good that can be written about this motel located in Bardstown, Kentucky. I should have paid more credibility to reviews on Hotels.com and TripAdvisor.com as many of the troubles we experienced had been reported repeatedly over the past year.

Well, I should start with the "good" since there was some good. The two queen bed set up was nice, with comfortable beds. The room generally seemed clean although David found something of a foreign nature on the bathroom wall. I hate to think of what it is, although he had a definite opinion and it wasn't pleasant!

There is free wireless WiFi which is nice when on the road, and they do offer a continental breakfast although it was too starchy and sugary for our tastes so we took a pass.

Now for the downsides, and there are many! The room was in disrepair obviously needing some basic and general maintenance. The curtain rod on the front wall had been torn out once and was remounted, but barely holding on via a single screw into the drywall. In the bathroom, the toilet paper roll holder was broken and sitting on top of the back of the toilet tank . . . and the shower curtain rod was loose on both ends causing the shower curtain to hang deep into the tub, getting it scuzzy with soap scum and whatever else that was in the tub. ICK!

It's bad enough when you run into housekeeping and maintenance issues, but to have the management hassle you is beyond inappropriate. Given that the first two items were our first note of issues, we didn't want the inconvenience of moving rooms. We didn't think it was that big a deal, but also didn't want to have to pay for damages that were already there. When I asked to speak to the manager, I learned he wasn't in but they would have him call me when he arrived.

Well, I heard from him at around 8:45pm at which time I was told we had three options: (1) move rooms (2) sign a paper that everything in the room was OK and to our satisfaction or (3) check out and leave the hotel with a full refund. Damn! All I wanted to do is let them know they had some maintenance issues. At that hour of the night, we were all in jammies and ready for bed. Nobody wanted to move, much less go find another place to stay on a holiday weekend Saturday night.

The manager wouldn't take no for an answer. I hung up on him, only to have him call back. David answered the phone refusing the manager's demands that I get on the phone. He also hung up. Next thing we knew, there was a knock on our door. I'm thinking "You must be kidding me!!" David simply responds in his deepest and loudest outside voice "GO AWAY!!"

Nothing more happened that evening but in the morning at check out, when I tried to share my concern with the owner (an apparent family member, probably father), there was no apology, no acknowledgement of the issues with our room, NOTHING.

I would not suggest this motel if it was the only place in town and free! Even at the $68 (including tax) that we paid, that was too much for this terrible experience.

I should also point out that their DaysInn.com listing is inaccurate and is misrepresentative of their location which is advertised as in the center of the historic district of Bardstown. Additionally, it states that they are located a block from the restaurant we were going to that night (Old Talbott Tavern which was six blocks away) and two blocks from McDonalds (which was easily a mile plus away). I note the McDonald's issue because of the lack of a decent breakfast offering and this town is short on dining choices on a Sunday morning.

NOTE: I do not know if the IgoUgo "auto fill" address is correct on this motel. The actual location of this Days Inn in Bardstown is: 523 N. Third Street. It is the only Days Inn in town.

From journal Labor Day Weekend Getaway to the Bluegrass State

Everything was Great ! !

  • July 10, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
This La Quinta is pretty new and still smelled fresh and clean. The Staff was very friendly and helpful. The room was very spacious and the beds were huge. My wife and I got a really restful sleep and the continental breakfest was very good. Our next trip to Shawnee we will stay here. Our sincere thanks to the whole staff.
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