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Quote: No business center. Internet only available only if you bring your own PC with wi-fi... otherwise you have to go to the community library. Free breakfast not free because you have to buy a drink. Refunds only as a credit towards another night at... Read the full Grand Resort Hotel And Convention Center review
Quote: The room wasn't the cleanest I have ever seen (afraid to walk barefooted) and certain parts of the room seemed really outdated (bathroom in particular). The room didn't even have an alarm clock. The shower was pretty bad and the water temperature... Read the full Grand Resort Hotel And Convention Center review
Quote: I will never stay at this hotel again. Our air only worked half the time. The pool looked nasty. They tried to charge me twice for my stay. Because it was the rod run weekend. They wanted us to park off site or pay more. For what I paid for my room... Read the full Grand Resort Hotel And Convention Center review
Quote: We enjoyed our stay. This was our first time to travel with our dog's and the Hotel was very pet friendly and we would definately stay here again in the future with or without our dog's. Great location for attraction's.
Quote: This is an older hotel but very well-maintained. We did have a spot on the carpet were someone had dropped a hot iron and left it lay until the carpet had partially melted. They appear to be making an effort to keep everything ship-shape as there... Read the full Grand Resort Hotel And Convention Center review
Quote: This place is certainly nice. It is clean, the staff is friendly the pool and hot tub were great. It is in a great location and surrounded with great place to eat and play. We loved it.
Quote: This is an old hotel and it shows. The staff is rude and uncaring our bathroom ceiling leaked profusely God only knows where the water came from. They promised to fix it but never did. We ran out of hot water and lost power to half our room. We were... Read the full Grand Resort Hotel And Convention Center review
Quote: Handicapped room not handicapped equipped for user ease..chair provided does not fit in narrow tub shower slow stream cannot be aimed to hit you..at least a hand held shower head would help.\nReservations with confirmation # were not honored as ... Read the full Grand Resort Hotel And Convention Center review
Quote: I recently stayed at the Grand Hotel on a business trip to Gatlinburg. I stayed there for 2 reasons: 1) the price...it was $*/night cheaper than the hotel where my meetings were being held. 2) they allow pets. The room was adequate but certainly not... Read the full Grand Resort Hotel And Convention Center review
Quote: The ad for this hotel is somewhat misleading. The heated pool was cold!. The jacuzzi was cold! The free breakfast was not free! You could only have biscuits and gravy or pancakes(no meat!) and you had to buy a drink to get it for free; our free... Read the full Grand Resort Hotel And Convention Center review