Description: Less than a year ago, Sam’s Town Casino purchased Harrah’s Casino in Shreveport, Louisiana. Harrah’s bought Louisiana Downs Horse Track in Bossier City and added slot machines. I have stayed at this hotel under both owners. With the ownership transfer, nothing in the hotel changed except the name on the bath products.
The rooms at the hotel are upscale with nice furnishings and a large bathroom. The bathroom has an oversized tub, a separate vanity area and a privacy door for the toilet. The room has a good-sized TV and armoire, a round table with chairs, and a desk. The bed is comfortable with nice sheets.
I had the opportunity to visit the Rose Spa twice while at the hotel. I thought the spa was top rate. Before my massage and wax, I filled out a health questionnaire. I was then led to a dressing room where I was given a robe, towels, and sandals. My personal belongings were left in a secured locker. I waited in a comfortable lounge with a TV, magazines, pretzels, and refrigerator filled with bottled water.
The deep tissue massage was fantastic. She continually asked me about pressure and areas I wanted treated. I requested she work on my bad back only, and amazingly, she discovered where a lot of my pain was coming from. I've had three massages in the last month and nobody was able to discover that. The room was comfortable and I was very relaxed and content.
My wax was great. Without going into detail, the aesthetician was very professional and informative. I was very pleased with the results. After my treatment, I took a shower in the spa. They had a sauna, showers, and toilets. In the showers, they supplied the shampoo and shower gel. Near the sinks, they had a bunch of hair dryers, hair products, mouthwash, and even a curling iron that was hot. I was constantly offered water and coffee before and after my treatments.
They offer a full menu of treatments at the spa, including five different massages, nail and body treatments, waxing, tinting, skin care and facial treatments, and personal training. The exercise room adjoined the spa and had a large assortment of machines.
The casino is a close walk to the hotel. The gift shop carries clothing, gifts, soda, snacks, and toiletry items. There is a buffet, café, coffee shop, and great steakhouse. Room service was accommodating with my special food requests and timely with their service. The front desk staff is pleasant, but not overly friendly. Parking is free in the lot.
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