Hotel Providence

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  • 311 WESTINSTER STREET
    Providence, Rhode Island 02903
    1-401-8618000
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5 out of 5
Avg. Member Rating
6
Reviews
19
Photos

Undiscovered Gem in the Downtown Area

  • March 27, 2009
  • Rated 5 of 5 by a traveler from Travelocity.com
I was so shocked by how nice this hotel was. Everyone from the front desk staff, to the bell boy, to housekeeping was amazing. The rooms were beyond belief. Had two queen size beds, two terry cloth robers, ironing board. bathroom was HUGE with shower. More than enough towels and toiletries. The location was perfect for walking anywhere you needed to go. Federal Hill (Little Italy) was only a short 10 minute walk. Taxi ride was around $27 bucks from airport. Valet parking is a little steep at $25/day. Although we didn't get a chance to eat at the hotel restaurant, we wish we had. Room service prices were great and they gave us a coupon for 20% off breakfast. Prices weren't that much outtaline with nearby restaurants. Johnson Wales University and Providence Performing Arts Center are just a couple of blocks away. I would recommend this hotel to anyone and will definitely be back soon!
Editor Pick

Hotel Providence

  • April 3, 2008
  • Rated 3 of 5 by zabelle from Portland, Connecticut
Hotel Providence

If you are looking for someplace special to stay in downtown Providence the Hotel Providence is a very lovely choice. But first things first, the entrance of the hotel is not on Westminster it is on Mathewson. Westminster is a one way street, we had to drive around the block three times to find the entrance. Parking is valet, just drive up to the canopy and leave your car with the valet.

I could write 500 words just about the Lobby, it is a work of art, or I guess I should say many works of art. It is in their own words “an opulent Belle Epoch salon” with antiques, fine art and gilt mirrors. There are flower arrangements and the feeling is of a haven in the midst of the city.

Our room 424 has a king size bed covered with pillows, an armoire made of dark walnut and light tiger’s eye and a beautiful tiger eye maple desk. The décor is gorgeous everything is just beautiful As you walk into the room there is a full length mirror in a gilt frame greeting you. What wasn’t quite as charming was the film of dust on the gilt mirror frame above the desk and the lamp shade of the desk lamp. This was thick enough to write notes in.

The bed was so lush and so comfortable. There are both goose feather and synthetic pillows. The mattress had a downy cushion top but was firm enough to be comfortable. We slept great but again the back of the headboard had a thick film of dust.

On the second floor there is a business center and also an outdoor deck that over looks Grace Episcopal Church. Our room faces Grace Episcopal Church. Early in the evening we were treated to the ringing of the bells. The good news is they were lovely, they rang on the quarter hours and then tolled out the hour. It stops at 9pm and begins at 8am so if you want to sleep in ask for a room on the other side of the hotel. The windows offered no sound proofing from the bells or the street noise, at several times during the late evening we were entertained by rap music the drowned out our TV. There is also a large gap under our door to our room so we could see light from the hall and hear noise. Speaking of the hall there was a tray from room service sitting there when we arrived at 2pm on Saturday and it was still there at 11:30 am on Sunday when we left.



We had a TV in the armoire with cable TV and plenty of pay per view movies. We also have a small coffee maker with both coffee and tea available. There was a comfortable chair in the window area that offered a good place to read. There were several books about Providence and Rhode Island in the room if you want to find something to do.

The hotel has a fitness center. It is on the lower level and access is gained with your room key. We didn’t use it but saw enough to know at least that there is cardio equipment.

The hotel offers complimentary high speed internet access. Now it said that the public areas and the Lobby had WiFI but I had no trouble getting WiFi in our room. If not thre is a cable in the desk drawer that hooks to the lamp for Ethernet.

The bathroom has a pedestal sink, tile floor and tub/shower combination. It was immaculate. They offer Moulton Brown amenities which are among my favorites. There was also a blow dryer and two plush robes. There is even a makeup mirror and a scale in case you need to watch your weight, yah right on vacation.

At the foot of the bed there is a settee which came in very handing for holding all our shopping bags.

Check in could not have been easier and everyone was very friendly. Not only that but since this isn’t a large hotel they knew us every time we came through the lobby. I can’t say enough good things about the front desk staff they were more than helpful.

There is a restaurant attached to the hotel. They also provide room service, beginning with breakfast. On Sunday we received a copy of the local newspaper, which we appreciated.

The real positive about this hotel is the location. it is perfect. You are just a couple of short blocks from the Performing Arts Center and Trinity Repetory Theater and surrounded by great shopping and restaurants.

I wanted to love this hotel and I did but and it is a big but I found housekeeping sloppy. The desk legs and armoire legs were dusty and I saw evidence of spills not only on the armoire but a sticky pink spill on the small table side. The bed was very clean smelling I loved the sheets and pillows but the head board as I have already said had enough dust that I should have written a message to the housekeeper. Maybe I should have. Either that or brought my Swiffer from home. Even the painting in the room was sloppy, when they painted the walls they hit the door frame at the bathroom and never went back to repaint it or to wipe it when they were painting. The attention to detail needs to be looked at. Am I being picky, maybe but this hotel has so much potential to be great that I hate to see it fall short. If you want to wow me it takes more than a great lobby. Come on guys, clean up your act, literally.

From journal Positively Providence

Crisp, Clean and Professional

  • November 26, 2007
  • Rated 5 of 5 by a traveler from Travelocity.com
Staff was friendly and knowledgeable. Were very helpful about surrounding area/restaurants. Room was exceptionally clean and there was a great attention to detail. Very attractive common spaces as well.

Beautiful

  • July 7, 2007
  • Rated 5 of 5 by a traveler from Travelocity.com
Beautiful Rooms, beautiful bedding, but rooms are small. Dining was delicious but pricey, portions were small, but tasty. 7th floor had a nice view.

Great Hotel

  • June 7, 2007
  • Rated 4 of 5 by a traveler from Travelocity.com
A totally remodelled boutique hotel in downtown Providence- Very opulent, over-the-top even. Comfortable, good service.

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