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Quote: Overall we were pleased with this hotel, its service, and amenities. The section of the carpet near the heating/cooling unit could have benefitted from a more thorough vacuum. The restaurant service and breakfast was excellent. A great value.
Quote: Bathroom was a little small and the limited furniture was outdated and worn. TV was a small CRT instead of a flat-screen or something more modern. Bed was a sleep-number bed which is fine for me since I am not heavy, but I heard complaints from... Read the full Holiday Inn Knoxville-West review
Quote: There is absolutely no concern for customer satisfaction. They are complacent and non-caring. Wi-Fi didn
Quote: Arrived late - no problems with check in. Had stayed here 20 years ago. Lobby area very nice. Rooms - typical for a Holiday Inn with some upgrades to try and keep up with newer hotels in the area. Indoor pool - actually too cold of an area to... Read the full Holiday Inn Knoxville-West review
Quote: This hotel offers evacuation discount prices, saves you about $$ off the regular rate...but call them directly to reserve room. The indoor/outdoor pools were great..a little cold...but we warmed up in the spa! The room was very clean, and the... Read the full Holiday Inn Knoxville-West review
Quote: Traveling from Michigan to the University of Florida several times during the school year, my son and I find this hotel to be an excellent overnight stopping point. Not only is it a very convenient location to the expressways and in an upscale... Read the full Holiday Inn Knoxville-West review
Quote: Average-sized hotel in the business district of Knoxville about 10 miles from Tyson-McGhee Airport. Good front desk-service, but smallish rooms are nothing to write home about. Free Wi-Fi, but terrible connection unless you are in the lobby.... Read the full Holiday Inn Knoxville-West review
From journal Business in Knoxville
Quote: The staff is incredible - I"ve been staying here for many years, and even when I see new staff members, it"s like the senior staff goes out of their way to make sure I"m introduced and taken care of. The hotel is old, yes, but it"s... Read the full Holiday Inn Knoxville-West review
Quote: The staff is incredible - I've been staying here for many years, and even when I see new staff members, it's like the senior staff goes out of their way to make sure I'm introduced and taken care of. The hotel is old, yes, but it's very well... Read the full Holiday Inn Knoxville-West review