Our overall experience was a good one. The staff was very friendly and helpful, and the room was OK. The cleanliness of the bedroom was very good, but the living room was in desperate need of a cleaning. The curtain on the window was dirty and ripped and it took away from the rest of the appearance of the room. A small thing like that is something that takes a minor repair, but would make a world of difference. We got the suite at a very good price, so I felt like the suite was a deal, although if I paid more, I would have been disappointed.

we were exhausted from our layover flight from dfw through Minneapolis and when we opened the door to our spacious suite we exploded with relief. Large living room & kitchenette, TWO bedrooms with two incredibly comfortable queen sized beds in each and each with there own full bathrooms! WOW! My wife kissed me with excitement. We were traveling with my mother and our two boys so it was perfect! Denis the doorman was great help with hailing cabs and info. great location within walking distance from almost every thing mid town. don't bother with the golden touch transfers. a cab ride from Laguardia would have been much cheeper and there was nothing luxurious about it ! they were an hour late for our pick up back to the airport! they are remodeling so noisy during the day but who want's to stay in with so much to do in the city! Will be great when it's finished and more expensive I'm sure. loved it! Incredible view of the empire state building out of our window!

Our stay (4 nights)was as comfortablec as can be for the price rangew of this excelent located hotel.Room spacious,bathroom adequate,service OK.

One BR suite was perfect for us ( a couple). Convienent to Grand Central therefore to all of Manhattan. Plan to return in the future

This hotel is FANTASTIC VALUE. The rooms are a great size with a kitchen with a full stove, microwave, coffee machine, cutlery, crockery etc. The location is between the Empire State Building and the Chrysler Building. We have walked to everything and there is the subway nearby and a bus stop directly outside. The staff are SOOO friendly and the price was great for New York. This is a fabulius hotel and I would recommend it to anyone.