Sheraton Pasadena

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    $109Recent Rate
  • 303 E CORDOVA ST
    Pasadena, California 91101
    626-449-4000
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SFPhotocraft
SFPhotocraft
First Reviewer
4 out of 5
Avg. Member Rating
5
Reviews
4
Photos

Problems; but resolved

  • May 9, 2008
  • Rated 4 of 5 by a traveler from Travelocity.com
We arrived very late and tired and were given a room next to the guest laundry. Someone decided to do their laundry at 2 am and I could not sleep. Finally I went in and turned off the dryer which was turned back on as soon as I fell asleep. After a call to the front desk it stopped for about an hour then started again. In the morning, I went to the front desk, complained, and they promptly gave me a new room plus breakfast vouchers for my grandson and I. They were very gracious and quick to resolve it. My suggestion is when checking in to notice possible problems before unpacking because they seem to want it to be right!

Extra cost for everything

  • March 6, 2008
  • Rated 4 of 5 by a traveler from Travelocity.com
They didn't mention the fact that overnight parking would cost $15 per night nor did they mention that Wi-Fi would cost $10/hour. Every time that I would leave the hotel either the parking pass or the room key would need to be re-programed. (seven times for a 2 night stay) Other than those anoyances the hotel was very nice,clean and quiet.

What a Nightmare

  • January 5, 2008
  • Rated 2 of 5 by a traveler from Travelocity.com
We paid extra for a "Deluxe" Room. This room was below ground level with stairs to go from the room to the room bathroom. The room also had a poorly secured sliding door that opened to a below ground patio with stairs to the pool. The pool was unsecured. Anyone could break in anytime day or night. We asked to be moved. We were moved to a standard room. Our room was smack in the middle of a convention of Christian Teenagers. Nearly a thousand teenagers with 20 adults supervising. We were kept awake until 2 a.m. with teens running from room to room and yelling in the halways, slamming doors etc. Multiple calls to the front desk having zero results. We were moved again and still had to endure the same thing another night. The manager booked these kids all over the hotel dispursed among regular guests. Six teens to a room. They refused to refund us our money. The manager gave us complimentary tickets to a lousy breakfast. The parking garage was a disaster also with various exits and entrances being closed and changed daily with no signage or direction. We often had to circle the entire block to figure out which entrance was open on a given day. Ridiculous!!!! This manager is incompetent!!!.

Perfect for Mother's Day Trip

  • May 18, 2007
  • Rated 5 of 5 by a traveler from Travelocity.com
This room was beautiful. It had patio and a stairstepper right in the room! I'll return soon. Room service in 30 minutes or its free!
Editor Pick

Sheraton Pasadena

  • September 22, 2004
  • Rated 4 of 5 by SFPhotocraft from Altadena, California
Sheraton Pasadena

I am a big Starwood fan - in my mind, they run the best hotel chain in the business. So, I was pleased to learn Hot Topic had booked us at the Sheraton Pasadena.

We arrived and took a limo to the hotel. When you drive up, you hardly notice the hotel. It only has four floors and blends into the other buildings in the area. It's landscaped well with some large trees.

When you arrive, there is a circular driveway with a pretty fountain. The bellmen are there in a flash to help you settle in.

The hotel is a bit oddly shaped. It's really a good-sized hotel, but rather than being built up, it's long and to the ground. When you enter inside, the lobby is off to the side and not front and center. I prefer a lobby you walk into, not one that you have to hunt down.

The hotel was busy with groups and several weddings. The Qantas Airline crews also use this hotel for their layovers. It seemed to be a popular spot in Pasadena.

Our room was great. The hotel has borrowed the heavenly beds from its sister hotels, the Westins. The beds are huge and fluffy, with down comforters and lots of soft pillows. Your first instinct when coming into the room is to throw yourself down on the beds!

The bathroom was a good size with a nice marble vanity. It was well-stocked with lots of goodies. Both the room and the bathroom were a good size and comfortable. The hotel offers nightly turndown service with a piece of chocolate on the pillow.

It only costs $30 more to upgrade to the Concierge Floor. This was $30 well spent, as we had a nice, private room on our floor. A full, hearty breakfast is served each morning, and, at 5:00pm, a happy hour with wine, beer, soft drinks, and great snacks was all complimentary. The rooms also come with free newspapers each morning. We ate and drank our $30 upgrade fee in no time flat. This was a great deal and one that I would suggest you consider.

The hotel offers a pool and a nice small gym. One of the unique features about the hotel is that it connects to the city recreational building, where the Pasadena ice rink is located. So this is one of the few hotels I know where there is an ice rink attached. Do not only bring your swim suit, but bring your skates too! Actually you can rent skates at the rink.

The hotel has a large indoor parking ramp. It was easy to get around the area and we always had a good parking spot. The hotel is located near downtown and there are plenty of fun places to eat nearby. Old Town is just a short walk away as well.

The Pasadena Sheraton lived up to the Starwood promise. I was not disappointed.

From journal Meeting the Boss

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