Doubletree Hotel Historic Richmond
- 3 out of 5
- Avg. Member Rating
- 12
- Reviews
Watch the valet
- June 10, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
First, I could not find the place. Down one-way streets that never connect, hard to tell it is there until you pass it by and have to drive all over town to get back on that one way street again.
I didn't expect valet parking so my mail was on one of the car seats. When I came to get my car lined up with several others at the curb, my mail was opened and a new credit card missing. Staff claimed anyone could have stolen the card and opened the rest of my mail while my car sat at the curb for several minutes, unattended and unlocked.
I will never stay here again. I had to cancel all my cards and keep watch of my credit.
Fine airport hotel...bathroom needs updating
- December 5, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Great airport hotel and the staff was friendly and attentive. The room was fine for a airport hotel. My only gripe was the bathroom..it felt really cheap, and probably could us a bit of an update. The shower needs a complete overhaul.
Something amiss
- November 12, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
The carpet was old, fairly worn and stained in parts; the bed was a bit too soft. Room heater was noisy. Promised parking included... declined valet parking and fee.
Not enough electric plugs in room--bedside lamps were plugged in with long extension cord and power strip running under the bed. One bedside lamp was unplugged and involved crawling and stretching under bed (yuck!), other lamp had burned out bulb.
A supposedly renovated hotel needed that still needs improvement. Quiet room though.
ugh
- August 27, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
If it isnt a short trip, do not book it at the Doubletree. Parking is expensive, especially because its valet. Room service and the hotel restaurant are repeatedly nonresponsive. Room service is supposed to start at 6:30 am, and we couldnt reach room service or even the front desk until 8 am. Almost none of the soda machines or snack machines had any products in it. Our room felt humid the entire time. Getting a maid to clean your room daily is difficult. However, the beds are comfy and there is free wireless internet.
nice hotel
- July 15, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Very comfortable beds is a must for me. These beds were very comfortable. Good breakfast