Sheraton Chicago Hotel and Towers
- kjlouden
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 57
- Reviews
-
3
- Photos
A Great Place to Stay
- July 6, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Pros - Had a great view of the river and city from our room. The room itself was great, comfortable, spacey. My girlfriend and I loved the king size bed. It was hard for us to get out of bed in the morning because it was so comfortable! The staff was friendly and called to make sure our stay was going okay.
Cons - Pool was average, expected better. Mini bar and room service prices were out of control. Had to pay around $15 dollars for internet. I really think their was something wrong with our shower head. The water kind of hurt when it came out. Also, parking was very expensive.
Besides parking and the shower, The Sheraton is a classy place to stay in Chicago.
Nice Hotel but lookout for the bed
- June 22, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
Hotel was nice and clean, but the bed was horrible. It seemed to be a temperpetic that had never been turned. One side you felt like you were laying on the floor with your feet up in the air. The other side was not too bad. The hotel should add a bed flipping and rotation into their normal cleaning and operation. 4 dollar for a soda in the stocked bar in the room. You could atleast buy them for 2,75 in the gift store. Only TWO towels per room. So if your wife needs TWO(body and Hair) then you are out of luck. I guess I expected a little more for the price. 48 a night for parking. I will probably not stay there again.
Great location
- June 2, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Beautiful view of the Navy Pier and the Chicago River. The Beds were extremely comfortable. Just a short walk to Michigan avenue shopping.
Very comfortable rooms, great location, maintenance questionable
- May 17, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Pros -- Loved the decor in the lobby and rooms. Clean rooms, comfortable beds, spacious bathrooms, great big screen TV. Ate at Shula's Steakhouse -- great food, wonderful service, reasonable prices based on comparable restaurants. Free wireless internet access available one level down from the lobby. Great views of the river and skyscrapers. Access to riverwalk. Great location close to Michigan and the Loop.
Cons -- Unresponsive housekeeping - we waited for over 12 hours for coffee refills. While rooms were nice, maintenance on our floor in general was poor. There was water soaking the carpet in the halll on our floor that was never cleaned up which appeared to be coming from a leak somewhere. Used room service trays sat outside room doors for days -- literally. Ice machine on floor was broken for our entire stay.
Nice hotel - would stay again
- April 20, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Our family of five stayed in this hotel recently during a family vacation. The hotel was easy to get to and from (driving into and out of the city.) The location was great. The hotel is about a block off Michigan Ave (Mag. Mile) and within walking distance to Millennium Park. We walked a block and were able to catch a bus to the Field Museum and Shedd Aquarium. We used the self park option and it is about a 5-7 minute walk from the parking garage to the hotel lobby. Be aware that the cost of parking is NOT included in the cost of the hotel room. We found the room to be clean and presentable. We found the two double beds to be very soft and comfortable. Both my husband and I slept very well. (We brought a camp pad and sleeping bag for our third child) If you prefer a very firm mattress, you may not enjoy the beds as much as we did. We did not take advantage of any of the in house dining options, as they all appeared to be quite pricey. The hotel does not offer a continental breakfast, which is the only reason I did not give 5 stars. There is a McDonalds a block away, as well as several other dining options nearby. The kids had lots of fun in the indoor pool. We had a positive experience and would definitely stay here again.