Tthe front desk was very polite, friendly and accommodating. The warm chocolate cookie at checkin was delightful! Our checkout was very professionally handled and courteous. Our bathroom (floor) was dirty and also along the edges & corners there was dirt & hair. Other than the dirty bathroom floor the room was great and I would stay there again.

My daughter, grandaughter (age 8) and I enjoyed our stay at the Doubletree. Staf was excellent, the warm chocolate chip cookie hit the spot after our flight. Any questions we had were answered by the staff. The pool area was great and the rooms and beds were awesome. The location was very convienient, get familiar with the free trolley, it is your best friend. Take the boat tours, they were very informative, as were the trolley tours. Ask for the van to the airport, we took the blue line in from Ohare, and took a taxi from the Washington St. stop, not a bad choice, if you are traveling at a time that is not during rush hour, the ease of being driven to out airline's boarding area was a real plus when leaving. All in all- a great stay and a wonderful staff.

Hotel was great. It was recently redone. Very modern and clean. Beds were very comfortable. Good location. Staff very helpful and kind. Will definately stay at this hotel again.

Stayed for 3 days to see a couple of baseball games and to take in the town. Overall, the hotel was great. I ended up needing an extra room because they would not allow 5 of us in one room. The rates I got from the hotel direct were cheaper than the travel website's rate. Overall, a very nice hotel and would stay at again.

Staff was very friendly. Check in girl was helpful and gave us an upgrade to a room on the 25th floor. Bobbie at concierge service was helpful and informative. Hotel was beautiful and clean. Definitely will stay there again when visiting Chicago. Great value!