Staff are very nice. But when I came into the hotel the carpet was in a bunch and I triped. First room fridge not working, and to change rooms. Other guests are noisy around me when I was trying to sleep. After 10PM heard a noise at front door. an older man was just standing there for a long time, and gave me the creeps, put second lock on. Next morning at 8:40AM Tap on the door, it was housekeeping and she let herself in, and said just checking. After abit later I left. I also did the housekeeping job for her, as I put the garbage in one pile, the towels in another Etc. So I will not been staying at the hotel again. Also they could not put my proper name on the invoice. I sent an E-Mail to customer service, no responce from them.

This was an awesome hotel for the price! While the standard room is small for US standards, it was very cozy. My fiancee and I went to Toronto for a romantic getaway and this hotel was perfect for that! The lobby was amazingly beautiful and the tourist desk in the lobby helped us have the best deals for the ferry to the islands and cn tower! if you plan on spending large amounts of time in the hotel, then perhaps this is not the hotel for you, but if you're looking for a nice, clean place to rest your head, this is definitely the hotel for you! Vending machines not so hot, but there are two on every floor. the staff was helpful in getting reservations to 360 rest. in the cn tower! good locatiion- had to take a taxi for 10- 14 bucks to cn tower and queens quay. right across the street from an exchange bank! nice hotel!

Stayed here with kids (ages 1,5,7) Great location- steps to college st TTC subway station. Just around the corner from Yonge St. Pool was warm, although the pool room itself was chilly- but it was the middle of Feb. Rooms are small, and kind of dated- no dresser, just drawers in the closet, but did have a fridge, coffee maker and was relativley well kept. Staff was very helpful. Parking is $22.00 per day. 10 min walk to Eaton Center. Wireless web in hotel room - but I could not get connected to it although my computer recognized it and said signal strength was excellent. Probably my problem more than the hotel. Very accessible city and more than once a stranger stopped to ask us if we needed help - very friendly. Like all cities, pan handlers are around- but they aren't in your face so it didn't bother us. Can't wait to go back in the warm weather.

The hotel is located very conveniently near Yonge St, Church St, and the subway. We had some problems with the room - not only was it small, but the light in the bathroom flickered. The laundry facilities also weren't great, and the maid would randomly take and leave things. Don't expect a luxurious room here, but it is good value for the money and in the middle of most of the action.

Good location but our room was not that great. Very small with tiny window. It felt like we were on a cruise ship. Dirty sheets!