Too cold to walk and no shuttle service
- January 31, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Very nice hotel. Only have vallet parking which is like $20 a day. They do not offer a shuttle to some of the main attractions around town like other hotels do. Did not eat there because overpriced food. Bed was delicious! It was so comfortable! Only problem we had was 9 am maintaince that did not end until 5pm! When you're trying to get away from 2 kids who wake you up at the crack of dawn, it is nice to sleep in and maintance caused huge sleeping problems! Also, only offered one robe and one pair of slippers in room that was booked for 2 people. Plus, when room service came, they took our towels and did not leave any. The view from the room offered nothing. It was a view of the backside of building and roof top. The Westin is a nice hotel but wish we had stayed in DC or somewhere that offered a shuttle service. Would stay again, but only if everything else was booked up. Not what I expected for the price.
Great hotel; so so food
- December 12, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
The hotel is brand new, spotless and very comfortable. The staff are eager to please. The restaurant is very much a work in progress. Food either excellent or terrible. Had the wild salmon first night and it was great. Had it a couple of nights later and it was terrible.
Hotel management welcomed criticism and did their best to ensure satisfaction.