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Quote: from the moment I stepped in the door I was pleasantly greeted! Lovely staff, good food, quiet rooms. Can't complain about a thing!
Quote: Nasty carpet in the entire hotel. Poor service, dirty room, bad section of town. Total dump. No way a 3 star hotel!!
Quote: Me an my family stayed there for 3 days during christmas the staff was very helpful an nice but the room was not very clean an the bath tub was clogged.
Quote: We encountered a few issues with this place. the room was fine but the shower didn't work. It only had cold water. We complained but nothing was done and weren't even offered somewhere else to bath. The hotel is not well situated. It really isn't... Read the full Ramada Plaza Hotel Charleston review
Quote: The room was of medium size and could have used a sitting chair and ottoman. Desk chair provided was good for the desk but not for TV watching. Bed was excellent, comfortable and large. Bathroom needed an exhaust vent but everything else was very... Read the full Ramada Plaza Hotel Charleston review
Quote: I was on a business trip and my business selected this hotel for 50 members to stay for a week and I had to have a place to relax after a hard day's work. The hotel is under renovation and many of the rooms in which people were staying were right... Read the full Ramada Plaza Hotel Charleston review
Quote: This is my 3rd stay in the Ramada Plaza Hotel in Charleston,WV. The rooms are clean and comfortable. The beds are very comfortable. The pool is great for kids -not too deep. The breakfast is always very good. The staff is always pleasant and... Read the full Ramada Plaza Hotel Charleston review
Quote: The online agency listing says this hotel is in the ""Charleston Area"". Well...guess what...It isn't! It is almost an hour WEST of Charleston. We were on a a biz trip from Richmond, VA to Columbus, OH...this hotel would have sent us almost... Read the full Ramada Plaza Hotel Charleston review
Quote: We booked two rooms and when we got to one there was already someone in it. There were some dirty old ear plugs that were hanging on a string in our bathroom. The trash cans and ice buckets were missing bags. Wet paint signs all over. Over all it... Read the full Ramada Plaza Hotel Charleston review
Quote: Requested a non-smoking room and was given a smoking room upon check-in. They said ""There are no guarantees"". Room and building were filthy. Refused to switch me to a non-smoking room and put an ozone machine in my room. Supposed to be in... Read the full Ramada Plaza Hotel Charleston review