Embassy Suites Richmond - The Commerce Center
- 4 out of 5
- Avg. Member Rating
- 4
- Reviews
Great Hotel !!
- August 15, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Hotel was very nice and clean. Rooms were spacious with comfortable beds. The made to order breakfast was excellent. Would definetly stay here agian.
Almost better than home
- August 18, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
I love staying at Embassy Suites! Free parking is right out front so you don't have to worry about being in a garage. The staff was very friendly. I didn't have an ironing board in my room but I spoke with the front desk and it was there within 30 minutes. The rooms (suites) are perfect for families. You can have your own seperate bed and tv without any conflicts with the kids. And breakfast was great!! It's a real hot breakfast; not just cold coffee and stale doughnuts. Eggs to order, bacon, saugage, pancakes. The whole nine yards!! This is my second time at this particular hotel and my third time at an Embassy Suites hotel but all three experiences overall having me singing their praises!! Now this is what I call a hotel. I would stay here just to get away from home!!
Petty Charges
- January 15, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
Advertising high speed Internet then providing minimal bandwith and charging for faster service is petty. The TV system sucks. Took two minutes to change channel due to having to back out to menu then select TV then select cable then scroll down to next channel. Surfing was impossible. Won't be back.
Disappointed
- May 3, 2006
- Rated 3 of 5 by
a traveler from Travelocity.com
I was forced to stay in a smoking room after reserving a non smoking room. When asked to be moved I was told there was nothing available. I went back after three nights and insisted a non smoking room because I got very sick on the smoking floor, then I was given a non smoking room and was rushed to move out of the smoking room, this upset me. I had reserved 5 nites and was told thats why I had to take a smoking room in the first place. ???? I loved staying at the Embassy Suites in the past never had a problem.