Just OK
- November 24, 2006
- Rated 3 of 5 by
a traveler from Travelocity.com
The hotel is beautiful and in a great location. We found the staff generally friendly. We found the staff, mainly the conceriege, very disorganized and not helpful at all. I actually had an accident while in my hotel room, which was promptly reported to the staff and in which I asked them to provide a rubber mat for a very slippery tub, and got no assistance. We expected to rely on the conceirge for suggestions and assistance and she was inefficient and amazingly unhelpful.