Crowne Plaza Colorado Springs
- 4 out of 5
- Avg. Member Rating
- 23
- Reviews
Cursed In Colorado Springs
- June 28, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
I would not recommend this hotel as it leaves a great deal to be desired. I stayed at this hotel the week of June 21 - 26 while I attended a conference. First, check-in was a 3:00 PM and it was 8:00 PM before our group of 10 was able to get into the room. After two days, the toilet in room 1544 began to back up. Attempts were made over 3 days to repair the problem but nothing worked, and my roommate and I could not be moved to a another room as the hotel was full. Finally, on Friday night, a room became available and we moved. The toilet in that room, 1421, was sluggish and the tub would not drain. As well, room 1421 was by the pool and a group of kids were so noisy I did not get to sleep until after 11:00. I had to be up on Saturday at 4:00 AM to catch a 6:55 flight back to NC. Awful! Over the week, the colleague I roomed with and I had to resort to using the public restrooms. On Thursday evening, we were up until midnight waiting for a maid to come and change the "clean" sheets that had been placed on his bed during the day as there was blood on the sheets. When I called to complain, I was told by the desk clerk that there had been several reports of this made to the desk the night before. Additionally, the entire time I was there (6 days), the hall was never vacuumed and the same packet of Sweet n' Low stayed in the hall in the same place during the entire visit. I happened to be in the room one day when the maids cleaned and the cleaning was at
Wonderful hotel experience
- April 20, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
All of the hotel staff was very nice. We actually had an unexpected guest that we were able to add to the guest list (last minute) and the staff was very helpful and added our guest with no extra charges for the roll away bed we requested. The rooms were first-class accommodations and we could not have been made more comfortable. The hotel bar and market store were very convenient and all staff members were very courteous and helpful. We simply could not have had a better stay than we did. We will most definitely stay at the Crowne Plaza again.
Crowne Plaza Colorado Springs
- March 6, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
Overall it was a nice place to stay, clean and friendly. If you bring a laptop you can only use it in your room if you pay for the connection. Otherwise you have to use it in the lobby. The only other complaint was some kind of complimentary coffee/breakfast would have been nice. Although the restaurant offered a small buffet for $10.95.
Great Hotel!!
- February 24, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I stayed at the Crowne Plaza Hotel while I was in town waiting for my nephew to return to Fort Carson from Iraq. The rooms are spacious, I had a beautiful view of Pikes Peak, and shopping, dining, movies were all within 2 miles of the hotel. The hotel staff was excellent, and the rooms were clean and comfortable. There is an indoor and outdoor pool and laundry facilities onsite that are clean and well kept. The first night of my stay, I was presented with aromatherapy scents and a relaxation cd, free of charge. It seems that the staff wants you to have the best stay possible. I would really recommend this hotel for anyone visiting the Colorado Springs Area.
It was really more than I expected and was quite pleased with the whole facilities
Excellent
- February 21, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I recently traveled to CO for my sons homecoming from Iraq. I was traveling by myself and needed something close to Ft. Carson. This hotel was only 1 exit away and SOOOOOO convienent to EVERYTHING!!!!!The staff was outstanding and the room was great. A little noisy on the highway side, but other than that I can say that I will stay at this hotel on my next trip :) Also, I got in late, after the store had closed and the gentleman working the front desk actually went into the store to get me a sandwich because I was starving!! Outstanding.