San Juan Capistrano

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Best Value Laguna Inn and Suites

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    $80Recent Rate
  • 28742 Camino Capistrano
     San Juan Capistrano, California 92675
    (949) 347-8520Website
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2 out of 5
Avg. Member Rating
3
Reviews
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1-3 of 3

Wonderful Experience!

  • July 24, 2007
  • Rated 5 of 5 by a traveler from Travelocity.com
We stayed here with a group attending Rancho Capistrano and will definitely be back. Very close to Freeways, Beach, and Beautiful Rooms. We stayed at upscale properties whose rooms aren't quite as nice.

Best Value Inn

  • May 15, 2007
  • Rated 1 of 5 by HolmSale from Rodeo, California
Three-story hotel with parking on the ground floor only.
Numerous problems: There were two phones but only one worked, the lights didn't work, and the refrigerator didn't work. They charged me an energy surcharge even though it was not quoted when I made the reservation.
The manager was absent and when I complained to the franchise management, they encouraged the motel to respond. They did, in 2-3 weeks. Most of what their response indicated they had not read my list of complaints and blamed me. They said I had not immediately complained about the issues, which is simply not true.

From journal San Juan Capistrano Best Value Inn

Don't bother

  • November 10, 2006
  • Rated 1 of 5 by a traveler from Travelocity.com
When they say close to freeways they aren't kidding. I5 out the bedroom window and Hwy73 across the street. Rooms were very small and the paint fumes were awful. Noise level was deafening especially when Amtrak went by at 80mph. Don't bother staying here. Drive a little further.
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