- 3 out of 5
- Avg. Member Rating
- 4
- Reviews
Would not recommend
- May 3, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
The hotel is large, with Duke Sleep Studies housed on the 4th floor. This takes up prime parking spaces which at night are needed. The hotel hallways are hot and stuffy. The "do not disturb signs" are not respected. Even though it was posted, at 7 am we were greeted by knocking on the door with the expectation that we were checking out that day, accompanied with a $35.00 charge that could not be explained. It took a trip down to the front desk at 7:30 am to correct the issue. The phone operator was accusatory, insisting it was something we had done upon checking in. Using online travel website, in conjunction with this hotel, we were treated with minimal hospitality and even less professionalism. I could not, in good conscious ever recommend it to anyone.
Poor Business Choice Not a Good Value
- August 7, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
This hotel was a complete disappointment. It took more than 20 minutes to check me in because they could not find my Travel agent resevation. I paid more for a superior room and got one of the most pedestrian and uninviting rooms I have been in. I asked the front desk if this was supposed to be a better room and without looking at my room number a manager at the end said it was. This faciility is close to Duke Medical center yet had no in room internet and the wifi connection in public spaces was very poor. This is not a good choice for the business traveler and the rates are high enough for this low level of service to keep families away. Service is mediocre. Not terrible but the training of the staff just isn't there. I asked to be alerted when a lost bag was delivered from the airport and no notification ever came from the front desk. I would reccomend a Hampton or Hyatt Place in general at lower prices over this facility. Certainly not something for the business oriented traveler.
nice place to stay
- October 3, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
When I stayed in Summer '06, the rooms were redecorated, and the decor was quite nice. The beds were awesome---lots of fluffy pillows, and a real comforter (the type of bed you'd get at the Westin), and the prices were pretty reasonable. You can't beat the convenience to campus and to 15-501. I will stay here again!
Millenium Hotel
- September 7, 2006
- Rated 5 of 5 by
a traveler from Travelocity.com
The room was large, very comfortable and the employees were very curtious and helpful.