Needs too many improvements
- February 25, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
Found the rooms to be adequate but not completely finished, faucet was not attached to counter, clock radio was not viewable at night, door key would not always work, elevator continually broke down, (security issue) outside doors were not locked at night!! Manager was not very receptive to help hilton honor clients to be satisfied with his "work in progress" attitude. Lobby and breakfast area was new, breakfast was enjoyable, but hall carpets digustingly stained - needs replacing, pool unheated and full of leaves, bugs and basically unusable in High season of florida $$$. Great aceess to beach 3 miles away. I'm a hilton honors client for nearly 10yrs and this is my worst stay. I rated for my needs 2 out of 10. Will not try again because of manager.
The new management may help tremendously
- February 21, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Found the rooms recently repainted, newer carpet in our room, great qual;ity mattress, main lobby and breakfast area was new, breakfast was excellent, but hall carpets digustingly stained - need repalcement, pool unheated and basically unusable in Jan - March- no laundry facilities for longer stays and none close by in a desireable neighborhood. Great aceess to beach 3 miles away. New manager working hard to make needed changes. Rate for my needs 5 out of 10. Will try again but would call first about pool and laundry.