- Avg. Member Rating
- 37
- Reviews
-
2
- Photos
Great Time!
- May 3, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
This was a planned "getaway" for my adult daughter and myself from work and hectic Atlanta. Our stay could not have been nicer. We were greeted with genuine friendliness and courteous staff. Bill was extremely helpful in suggesting restaurants and local highlights to see and do during our stay. Our room was upgraded from a one bedroom studio to a 2 bedroom ocean villa with views of the beach. Everything I could need was there from luxurious bathrobes to a full kitchen, refrigerator and washer and dryer!
Staying on the beach was ideal. It was a short walk to the pool, restaurant and beach. Breakfast was delicious and we ate far too many calories! Waiters and waitress were kind and attentive.
My only regret was that we should have stayed longer.
I would definitely recommend this resort for families and friends!
Thanks for making our getaway just what was needed, perfect!
Very Unprofessional
- March 31, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
I won't get into the whole story, but there was a mix-up with our stay and 4 months after our trip to the Pink Shell a $400 withdrawl was made from our checking account without our knowledge. Regardless of the fact that it is "in their contract", I should have been notified of this before they just take the money. I tried contacting the hotel manager several times and he refused to return my calls. I wanted to pay what we owed, but wanted to use another form of payment since we weren't expecting the $400 hit on our checking account. Very frustrating considering my husband and I have stayed there a few times and spent A LOT of money at this hotel. Sadly, we won't be returning to this hotel due to the unprofessional management.
ok beach hotel
- March 26, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
There are 2 buildings to this hotel. We stayed in the South unit, which I believe is much older than the north unit. North unit is about $/night higher. Our room was old. The stove, sink and refrigerator looked like something from the 1950's. Glass in the kitchen area was cracked with 4 pieces of duct tape covering cracks. We had 2 double beds and a sofa, so adequate room for 3 of us. Bathroom was rather small. Parking areas are assigned (no charge to park). Nice view of beach outside window. Heated pool was salt water, but clean. Unheated pool was very cold and not being used. Housekeepers made sure you had adequate towels and pool towels are available from front desk. Grill on beach is used by many. Convenience store nearby sells steaks and hot dogs and prices are reasonable. There is a trolly that goes up and down Estero, but we walked to nearby shops and restaurants. Motel has nice location. Caution: I made the reservation on their web site and they said they didn't have the reservation when I got to the desk. I had checked the night before and rooms were advertised at $ less than what I booked originally. I told her I would go to my car and book a room on my computer and the gal at the desk brought up her web site and found the rate I told her about and put me in for the $ rate, so all worked out ok. Don't know what we would have done if they hadn't had rooms and would not honor the print out that I had of my booking.
Excellent
- February 26, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
This was my first trip to the Ft Myers area and I found this hotel to be an excellent accomodation. The front desk staff was very accomodating, the bar staff was friendly, efficient and professional, the food in the restaurant was exceptional (although the staff was a little off their game, but hey, it can't all be perfect!) The room was far more than I expected with beautiful balcony views, high quality sheets, towels and bathrobes provided. The kitchen area was extremely well furnished. I would definitely stay here again and would recommend it to anyone!
Very Nice
- February 14, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
My wife and I spent 1 week at the resort. Very nice facility. Clean,
great amenities, Pleasant and helpful staff. Food at breakfasts was complete and very good. Will definitely stay again in the future.