Holiday Inn Select - Greenway Plaza Area
- 4 out of 5
- Avg. Member Rating
- 19
- Reviews
IT WAS NICE
- April 29, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
The hotel was really nice, the people there were really nice and very helpful
Dissatisfied Stay
- April 4, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
We are a family of 5 that just want to getaway away for the weekend since our children had their spring break. We were promised that a roll-a-way bed will be in our room we get there. When we got there at 4:30 p.m., no roll-a-way bed in the room. So, we went out to sight-see downtown and came back at 8:00 p.m. Guess what? The roll-a-way bed still not in the room. We made several calls until 11:00 p.m. and each call we made, we were promised again and again that house-cleaning is on their way for the bed. Finally, my husband was forced to talk to the 2 night shift managers because it is getting late and we need to rest. My husband was told by the one of the night shift managers that they ran out of roll-a-way bed and the time now is almost midnight. My husband insisted that we get another room free of charge, or moved to another hotel and charges here will not be billed to us. She said she will call us back to check for room. After 30 minutes, we heard a knock at the door and there it was a roll-a-way bed. No one set the bed for us, the bed was just left on the hallway. We moved things around the room to fit the bed. Finally, we got to bed at 2:30 a.m. It was a terrible experience, we did get the rest and fun that we thought we should have.
Very Bad Experience
- November 30, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Checked in at 10pm to find no bell captain and no valet - halled our own bags to the desk - very short staffed, phone ringing off the wall at the front desk as we checked in only one attendent. Room was bright and clean - phones did not work unless I unplugged and plugged the jack in eachtime I used it. We heard a man pounding and yelling threatening words in the hall at the room across the hall . No answer at the front desk. Finally I rec'd an answer and was told security would take care of it. This went on for one hour. I was very frightened and called repeatedly. Only about 2 of my calls were answered by the font desk. At 2am after hearing shout and much profanity it seemed a constable had arrived and after another hour it was quiet. Next morning there was only one person in the breakfast room to wait on customers. Same person was delivering room service. Manager apologized for our "little" inconvienence from the night prior. Could not wait to leave this hotel.
Excellent hotel stay
- November 28, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Excellent hotel for the price. Centrally located to downtown, the Hobby Center and Galleria Mall. They are still doing some remodeling but overall the work is done. The customer service was great. The rooms were decorated very nice with a very nice view of the city from my room. You can hear people inside the room as they go by sometimes if they were loud. Good parking deck. Overall my stay was wonderful and I would definitively stay again at the Holiday Inn Select.
nice improvement, great location
- August 3, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
I had stayed at this location 3 yrs ago and only returned becAUSE i SAW THEY HAD REMODELED AND IT IS A GREAT LOCATION. WELLTHEY HAVE OUTDone THEMSELVES, IT IS A BEAUTIFUL IMPROVEMENT, WITH A FEW DETAILS LEFT TO FINISH, LIKE THE BAR AND GIFT SHOP BUT THEY WILL BE DONE SOON,. gREAT LOCATION, EASY TO GET TO, VALET WAS FABULOUS AND CHEAP, AND YOU CAN PARK YOUR OWN VALET FOR 1/2 PRICE SO UP TO YOU IF YOU WANT TO WALK A FEW EXTRA STEPS.
My teens slept great and we had a nice view of downtown, so I could not have asked for more. Free internet which is a plus with teens, and we had a microwave, and a coffee pot, was great!
Front desk very helpful and checking in and out was a breeze. I would recommend this hotel to anyone, good prices also!