- Amere
- First Reviewer
- 3 out of 5
- Avg. Member Rating
- 73
- Reviews
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2
- Photos
Nothing but trouble -- never again
- April 16, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
My boyfriend and I stayed at the Milford when I had to be in the city for business and we stayed to visit friends. I selected the Milford because it presented so well on its website and for its cost. The hotel is very old -- I was glad we weren't staying there in winter as the windows leaked severely. But that's to be expected in this price range. The place was CRAWLING with tourists, also expected given its location and price, but travelers should be warned -- it is an extremely hectic hotel with tour buses constantly coming and going, making it difficult to even access and filling the lobby at all times. I spent two hours trying to get their high speed internet to work and was never successful -- their router system constantly dropping. The cap on all of this and what will prevent us from ever staying at the Milford again or recommending it to others is that they overcharged me by over $300 on my credit card. I received a final bill that was in itself more than what they had committed in my reservation, but not by much, so I signed off on it through express checkout. Imagine my shock when they actually charged my credit card over $330 MORE than even that incorrect bill! I called them as soon as I found out and was routed through several assistants -- one of which had the gall to say "Well, you made some phone calls", as if that could explain it! I finally got an accounting representative who apologized and promised to refund the same day -- a week later I had to hassle them again, and the refund was STILL not what was promised! This place is not worth the trouble.
Good Value, Great Location
- April 11, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Just got back and was extremely pleased with our stay. The price was very reasonable so I was suspicous when making the reservations. However, the location is excellent, easy walking to Times Square and Theater District. Staff was very accomodating, allowing us to check in and access our room at 10 am so we didn't have to check our bags for the day. Rooms were average, but clean. Elevators were quick and dependable. No complaints whatsoever! Will definitely stay again.
Gotta love the location
- March 29, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
I first stayed here in the mid-80's for $69 per night. Rates have gone up and hotel has improved slightly, although the restaurant/bar by the lobby is gone. If you're going to see shows you can't get a better location. Exit side door of hotel and 'Avenue Q' is next door. Other side has Spamalot. The rooms are small but adequate if only used for sleeping. Best rates available on the hotel website this year.
Wife says: "Never stay there again!"
- February 24, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
The Milford Plaza is an older property, with evidence of some recent superficial updates. The rooms are small, even by Manhattan standards. At best, the Milford Plaza is a mediocre tourist-class hotel, and many foreign tour groups stay there. The location is great, a block from Times Square. But that's about all the hotel has to recommend it.
For a single business traveler who just needs a clean place to sleep, Milford is basic but acceptable. But for a family vacation, look elsewhere.
Location, location, location!
- January 12, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
The best asset of this hotel is the location, within walking distance of great shopping, theaters, restaurants, pubs, subway, etc. The hotel lobby is very nice and the staff were all very friendly. The rooms were small and somewhat shabby - peeling wallpaper, some mold and mildew in the bathroom, tired carpet. Street noise was a bit annoying in the early morning hours (we were on the 18th floor) but we got used to it. Overall, if you want a comfortable hotel in a superior location this is it.