Radisson Hotel Grand Rapids Riverfront
- 4 out of 5
- Avg. Member Rating
- 11
- Reviews
Nice Hotel, Good Location
- June 28, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Stayed for one night and had a good time. The location was convenient to downtown and Alpine. Rooms are clean and nice with sleep number bed. The bed was not as comfortable as expected; it did not matter what number the bed was set at, it felt like sleeping on an air mattress. Staff very polite and helpful.
second time in two years
- April 24, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
I stayed there two years ago and I had no problems. This time, the service that I remember from the last time I was there went downhill and I lost at least one item while I was there and they never got back to me on whether or not they found it. I would recommend the hotel for maybe two nights. But beyond that, I would say, make sure you have everything near your luggage. This time also, while I was there, on my floor, kids were going around and not listening to the adults and be a little more quiet.
Would stay again
- November 20, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
The hotel was close to downtown. Easy to find and had plenty of parking. The restaurant in the hotel was good. The atmosphere was excellent and the food was good. The room was clean and comfortable, but not very roomy, a little small. If you are looking for a nice, clean room at an affordable rate this is your place. Also, after we got back from our concert we headed down to the lounge and it was really nice. A band was playing and not too busy. I would definitely recommend this hotel.
Nice for a Short Stay
- August 27, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
A slightly older hotel, the room was smaller than I would expect for a Radisson. Bathroom was also small. Not a lot of clothes storage for an extended stay, and there was no luggage rack to set your suitcase on to ease packing & unpacking.
They advertise free high-speed wireless internet, but it's only 802.11b (11 Mbps). Best room feature were the beds, which have Sleep Comfort Sleep Number mattresses. Basically, they are glorified air mattresses with electric pumps that allow you to dial in the firmness (it's actually better than it sounds). They worked very well and my wife loved being able to set the mattress to a nice firm setting while the kids set their bed on the softer side.
The hotel has a full-service restaurant (The Landing) which overlooks the Grand River, as well as a separate bar (The Landing Lounge). You can get room service from the restaurant. There's a large patio just off the lobby where you can sit outside & smoke and/or drink. They have some sort of happy hour shindig on the patio on Friday afternoons during the summer. This was the first time we'd ever seen fireflies, which come out around dusk, so that was a real treat.
There's a nice, large indoor pool & jacuzzi, as well as a dry (no steam) sauna and small fitness room. Pool is open until 11 PM and there are lots of chairs & tables to lounge around while you wait for the kids to finish swimming.
Met our needs
- March 30, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We were in Grand Rapids for a short 4 day weekend to take care of family affairs and needed a hotel convenient to family and friends. We have stayed at this hotel before. At our last stay the room charge came with a free breakfast but that was not offered this time although we thought it was and was disappointed that it was not. Also we took this hotel because it offered a jacuzzi but to our dismay it was closed for renovation during our visit, something that was not mentioned when making the reservation.
When checking in the staff was very nice and we were initially happy with our room. We put the luggage in the room and left to attend to some business. When we arrived back later that evening we noticed that there were several large signs posted in the hallway on the floor that we were announcing victory for basketball games. We went into our room to settle down for the night when we heard a lot of noise and slamming of doors and kids running up and down the hall. Apparently there was a large group of kids on our floor. We knew that this would go on all night and immediately called the front desk and asked for a new room on a different floor. The front desk was very cooperative and apologized for the inconvenience. We wish that they would have taken this into consideration when they first put us in that room since they must have known that the floor they put us on had these kids there.
Other than this incident we really had not other problems and were very satisfied with our stay and will most likely stay here again.