We were in Grand Rapids for a short 4 day weekend to take care of family affairs and needed a hotel convenient to family and friends. We have stayed at this hotel before. At our last stay the room charge came with a free breakfast but that was not offered this time although we thought it was and was disappointed that it was not. Also we took this hotel because it offered a jacuzzi but to our dismay it was closed for renovation during our visit, something that was not mentioned when making the reservation. When checking in the staff was very nice and we were initially happy with our room. We put the luggage in the room and left to attend to some business. When we arrived back later that evening we noticed that there were several large signs posted in the hallway on the floor that we were announcing victory for basketball games. We went into our room to settle down for the night when we heard a lot of noise and slamming of doors and kids running up and down the hall. Apparently there was a large group of kids on our floor. We knew that this would go on all night and immediately called the front desk and asked for a new room on a different floor. The front desk was very cooperative and apologized for the inconvenience. We wish that they would have taken this into consideration when they first put us in that room since they must have known that the floor they put us on had these kids there. Other than this incident we really had not other problems and were very satisfied with our stay and will most likely stay here again.

Convenient location and easy to ge to downtown. Loved the big breakfast buffet!

Just something that you might want to think about if you ever have to drive downtown. It is nicer not being able to stay downtown and have some of the downtown features.

Just something that you might want to think about if you ever have to drive downtown. It is nicer not being able to stay downtown and have some of the downtown features.

We stay here everytime we are in Grand Rapids visiting from Florida. The staff is very friendly and helpful. The rooms are well appointed and clean. The restaurant and lounge have many food and drink options. Located close to the expressway. Close to Downtown Grand Rapids, Convention center and hospitals.