Best Western Beach Resort Monterey
- 4 out of 5
- Avg. Member Rating
- 55
- Reviews
FANTASTIC
- June 22, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Best Best Western we've ever stayed in. Unbelievable location right on the beach, a couple of miles north of Fisherman's Wharf (you'll have to drive to pretty much everything). Modern rooms w/ remote control window shades, free internet, wall-mounted flat screen tv's. Great pool and hot tub. Courteous staff. Didn't love paying for parking ($10 per day), but spectacular sunset made it worthwhile. Will definitely stay again.
Will never stay here again despite the great location
- May 18, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
Traveled from Arizona with family in July 2008 and was shocked to discover noise, blocked walkways, clutter and the other annoyances associated with a large construction project.
The staff were apologetic and offered us 50% off on our next stay, but only until June 2009.
After explaining that we only have time off once a year during July, and that our original trip was ruined in July, the manager still refused to extend our compensatory offer.
In addition, during our stay we also waited more than an hour for dinner in the resort restaurant (almost 1/2 an hour before we were able to order drinks) and eventually left without being served.
We had hoped to give this resort another chance, see the view and experience the beach after the improvements were made, but at this point, we will never stay at the Best Western Monterey Beach Resort again. They may be the only hotel on the beach (and they certainly act like it) but they have a lot to learn about customer service. If you want to be treated special...do not stay here. Our trip should have been a lifelong memory, not a miserable and better forgotten vacation.
great xmas stay
- December 28, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Spent Xmas here and had a great stay. The room was one for people with dogs (ground level) nice garden view and quiet. Would have much preffered an ocean view tho there were none available.The lobby is very pretty with ocean view. We had 3 meals in the resteraunt and were very happy. Excellent food , very kid friendly and gorgeous views.
You have to drive to get to monterey attractions but its only 1 exit away. Only negative was the bathroom was freeeezzzing! No heat in there. Also ,construction on the sea wall tho not going on during the holiday would probably not want to stay on the ocean side until it is done...
Great getaway
- December 1, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
I highly recommend an ocean view room - the ocean is very close to the rooms and it is nice to hear it at night and see it during the day. The hotel restaurant on the 4th floor was excellent to eat in - elegant but not formal, excellent view and food, and very reasonable prices compared to most hotel restaurants. We had a small problem with our electronic door lock, but the hotel took steps to fix the problem right away. We will be back!
Still my favorite hotel 22 years later!
- November 13, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
The first time I ever stayed at the BW Beach Resort Monterey was when I was 4 years old! The service, cleanliness, and view of the ocean are still satisfactory. Of all hotels in Monterey this one is definitely my favorite and of course closely located to the Wharf and Cannery Row! I definitely recommend this hotel!