The hotel is much better than I expected for the price, and its location is exceptional. Room and bathroom were small but very clean and comfortable. Hotel staff is very friendly and helpful. I will make a reservation at this hotel again if I return to Boston. I will recommend the hotel to friends as well.

I have stayed at the Chandler twice in recent years.Location seems quite safe and it is within an easy walk of shopping, restaurants, museums, etc. The staff is extremely friendly, courteous and efficient. Should I return to Boston, I will certainly stay there again. Rooms are small but charming.

I have stayed at the Chandler twice in recent years.Location seems quite safe and it is within an easy walk of shopping, restaurants, museums, etc. The staff is extremely friendly, courteous and efficient. Should I return to Boston, I will certainly stay there again. Rooms are small but charming.

I thought the staff was very friendly, helpful, and knowledgeable. The location was key...the historic Back Bay area was beautiful and quaint, and a safe neighborhood (very important!). The hotel could use some updates, and it was small, but it was perfect for my boyfriend and I. We really only slept there, as Boston is such an exciting city. I would recommend it for couples, students, business, etc.